on 12-25-2013 10:31 PM
Hello
Does anyone knows what is needed in order to enable SSO passport for Service Marketplace. Namely in Internet Explorer I got error:
"No technical request data was transferred from the previous page. Usually this occurs if ActiveX is not enabled. Enable 'Active X plugins' in the Internet Explorer:
Tools > Internet Options > Tab Security > Custom Level... > Mark Run ActiveX controls and plug-ins. Click on Apply for SAP Passport again."
I tried this hint but it did not help. It is happenning in Internet Explorer 11. Should I downgrade it. If so how can I do that?
Thank you in advance
Jan
Hi Jan,
I believe downgrading from IE11 to IE9 should help.
Thanks
Ravinder Pal Singh
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Hi Jan Bo,
Exist several problems of incompatible with Internet Explorer in websites from SAP. Exist a matrix of compatiable of products (ex. SAP Portal, MarketPlace and SCN) in http://service.sap.com/pam
I recomend install FireFox in link for download http://www.mozilla.org/en-US/firefox
Regards
Marcelo Macedo
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Hi all,
I found a workaround to be able to install SAP certificate.
Once you followed site recommandation (adding trusted site and install root certificates), you have to activate emulation feature from IE11 to emulate IE10 :
press F12
then go down or press CTRL+8 to access emulation panel to choose version 10 for document mode :
Let this developper tab opened until you install certificate : it should work fine now as the activeX is correctly triggered.
Hope this helps !
Pierre
Hi Pierre,
Thanks for your input.
Unluckily I cannot reproduce the solution.
When I perform as described, IE always tries to download the certificate instead of installing it (regardless in which compatibility mode I am).
Did you perform any additional steps in order to enable the certificate installation?
Regards, Tino
Hi,
Check also the following settings :
- in IE option / security tab: check in trusted sites that SAP sites are in the list (sap-ag.de and tcs.mysap.com), and custom authorisation for activeX to enable execution (disable activeX filtering)
- in compatibility view settings, add sap-ag.de and mysap.com in the list
- disable also the popup blocker which was a problem in older version.
In any case, if you manage to generate and download the certificate, you can then import it manually in your browser : double click on it, and once opened, click on install. You can follow the wizard and let it choose the right storage or choose manually your personnal one.
In any case, use IE10 or IE9 emulation mode and let the bottom box opened (otherwise it switch to IE5 mode which might explain your problem)
Pierre
Ok... that worked for me. But I had to follow the entire set of instructions to get it installed.
Here is what I did;
Once finished it installed automatically.
Thanks for all the input!
Hello jan Bo,
I am facing the same problem with IE11. With IE10 everything did work fine.
Did you already solve the problem?
Best regards, Tino
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Hi,
I was able to install SSO Passport through this link:
SAP Service Marketplace Single Sign-on
Check if it might help you to solve your problem.
Regards
Sudhir Sadhu
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I still get the same message as always...
Error - Applying for an SAP Passport
The SAP Passport was not installed in your browser.
1. No technical request data was transferred from the previous page. Usually this occurs if ActiveX is not enabled.
2. Enable "ActiveX plugins" in the Internet Explorer: Tools > Internet Options > Tab Security > Custom Level... > Mark Run ActiveX controls and plug-ins.
3. Click on Apply
And nothing will install.
Hi Terry,
Try like this once:
Remove the SAP Passport in Internet Explorer
1. Choose Extras > Internet options ...The Internet options window appears.
2. Click on contents...The contents tab appears.
3. Click on certificates ...The certificates window appears.
4. Highlight your expired SAP Passport and click Remove
Then install the new passport.
See the below link for your reference:
SAP Channel Partner Portal - Tools
Regards
Sudhir Sadhu
Hi Terry,
You can also refer this once, how to delete the certificate:
Regards
Sudhir Sadhu
Hi Terry,
Previous I too faced this issue. My OS got crashed. I installed a new OS then I too faced the problem like this. Now you are also facing the same issue.
Finally I got successful by doing these steps:
Make sure that ActiveX is enabled and follow these steps:
Regards
Sudhir Sadhu.
Hi Terry,
In this link:
SAP Trust Center Service - Root Certificates
Those first 2 or 3 certificates I tried import into
Internet options --> Content --> Certificates --> Trusted root certification tab
Like this I tried. Once try like this and then apply the certificate.
If it works good.
I can't remember clearly, I too faced a lot of struggle and finally succeeded. I to succeed I have done many things. Exported and imported certificates. So can't remember clearly.
So sorry for it. Can't able to help you.
Finally once try this one. If it works good.
Regards
Sudhir Sadhu
Terry,
I faced exactly the same problem and all the suggested workarounds didn't work for me too. My personal solution was downgrading IE to release 10. It was not a big deal. I just uninstalled the latest update. Then SAP Certificates worked again. Hope this helps.
Regards,
Flaviano Passarelli
I have tried all of the options listed, and I too am unable to install my certificate in Internet Explorer 11.
Has anyone else been able to get this to work?
Thanks,
~ terry.
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Hi,
Can check the below note.
First try to see if you have any old certs present as per the below note.
Then try to follow the below note and enable the Passport service.
1503237 - How to install a SSO Certificate in Internet Explorer from the SAP Service Marketplace
1296615 - How to enable Single Sign-On on the SAP Service Marketplace (SMP)
Thanks
Rishi abrol
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