nwa access error after upgrade to PI 7.4!!?

Hi,

After Upgrade from NW PI 7.1 to PI 7.4 I get an error when logging on to NWA.

Logon to Identity Management is OK and I get a pop-up to enter User + Password as usual.

But when I want to access NWA I get the following error (without getting a pop-up to type in User + password):

I checked & implemented the solution in SAP-note 1451753 - Filtern von Administrationsrequests für den AS Java and many many more...

and I´ve also tried to deploy the latest patches for all components from marketplace with telnet tool. => Nothing helped...

I also checked the users in UME (J2EE_ADMIN, J2EE_GUEST, XI-users etc.) but no user is locked or has wrong permissions, roles or groups...

The only alerts I can see in all the trace files are in the attached files (error_trace1 and error_trace2)

Please assist/help me in this case...

Thanks & Regards,

Manuel

SAP Managed Tags:
NW AS Java Administrator (NWA)

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Comment

Accepted Solutions (0)

Answers (4)

Please check the policy configuration in NWA. To do this you need to activate emergency user as described in Activating the Emergency User.

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Comment

@Roman: Thanks for the information! I will activate SAP* user but how should I check policy configuration? I´ve no other system with release NW PI 7.4 to compare systems.

What are the main things to check?

Thanks & Regards!

Hello,

Have you restarted the system after implementing solution from SAP note 1451753?

Thanks,

Sunny

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Comment

Hi Ram,

No, the system is not in SAFE mode, i´ve checked it several times. But thanks for another hint

Hi Sunny,

For sure, I´ve restarted system also several times. It´s standard to restart system after any changes.

But without success in this case...

Regards,

Manuel

Better you can raise the SAP OSS Support ticket and share the solutions

Regards

Ram

Hello

Can you provide the latest default trace ?

Regards

Could you please paste default traces after reproducing the issue?

Thanks,

Sunny

@Sunny: I´ve already posted the latest traces after reproducing the issue => see my first post with screenshots about the prior logs.

Hello

Check whether the J2EE stack is in safe mode after the upgrade.

If yes then follow these.

1267123 - System remains in SAFE mode after update

https://help.sap.com/saphelp_nw04/helpdata/en/43/1c3e6811a52d23e10000000a1553f7/content.htm

Regards

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Comment

Hi Benjamin,

Hi Ram,

@Benjamin: Thanks but I run NW 7.4 (PI 7.4) and I haven´t deployed components with JSPM. JSPM isn´t available after 7.30 and so I have deployed files with telnet.

@Ram: Thanks but I restarted system several times. For me it is standard to view the processes after restart with JSMON. The processes are running fine after every restart.

I think this might be a security issue because I get an "unauthorized" error.

Regards,

Manuel

In which client are you checking the user id status (default 001 or customized client )?

Regards

Ram

Can you attach dev_serverX.log and std_serverX.log files?

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Comment

Hi,

---------------------------------------------------

trc file: "dev_server0", trc level: 1, release: "740"

---------------------------------------------------

sysno 00

sid SXD

systemid 390 (AMD/Intel x86_64 with Linux)

relno 7400

patchlevel 0

patchno 46

intno 20020600

make multithreaded, Unicode, 64 bit, optimized

profile /usr/sap/SXD/SYS/profile/SXD_DVEBMGS00_sapsasxd

pid 22535

* ACTIVE TRACE LEVEL 1

* ACTIVE TRACE COMPONENTS All, egi

Mon Dec 23 20:16:37 2013

* trace logging activated, max size = 52428800 bytes, 2 versions

arguments :

arg[ 0] : /usr/sap/SXD/DVEBMGS00/exe/jstart

arg[ 1] : -appTrc

arg[ 2] : -nodeId=2

arg[ 3] : pf=/usr/sap/SXD/SYS/profile/SXD_DVEBMGS00_sapsasxd

arg[ 4] : -DSAPINFO=SXD_00_server0

arg[ 5] : -hostvm

arg[ 6] : -nodeName=ID9008650

arg[ 7] : -file=/usr/sap/SXD/DVEBMGS00/j2ee/cluster/instance.properties

arg[ 8] : -jvmFile=/usr/sap/SXD/DVEBMGS00/work/jstart.jvm

arg[ 9] : -traceFile=/usr/sap/SXD/DVEBMGS00/work/dev_server0

arg[10] : -javaOutFile=/usr/sap/SXD/DVEBMGS00/work/jvm_server0.out

arg[11] : -DSAPSTART=1

arg[12] : -DSAPSYSTEM=00

arg[13] : -DSAPSYSTEMNAME=SXD

arg[14] : -DSAPMYNAME=sapsasxd_SXD_00

arg[15] : -DSAPPROFILE=/usr/sap/SXD/SYS/profile/SXD_DVEBMGS00_sapsasxd

F Mon Dec 23 20:16:37 2013

F ********************************************************************************

F Java environment properties

F root directory : /usr/sap/SXD/DVEBMGS00/exe/sapjvm_6

F vendor : SAP AG

F version : 1.6.0_65

F cpu : amd64

F java vm type : server

F java vm version : 6.1.059 24.45-b08

F jvm library name : libjvm.so

F library path : /usr/sap/SXD/DVEBMGS00/exe/sapjvm_6/jre/lib/amd64/server:/usr/sap/SXD/DVEBMGS00/exe/sapjvm_6/jre/lib/amd64

F executable path : /usr/sap/SXD/DVEBMGS00/exe/sapjvm_6/bin

F SAP extensions : available

F ********************************************************************************

I [Thr 140737351849824] MtxInit: 10002 0 2

I [Thr 140737351849824] MPI: dynamic quotas disabled.

I [Thr 140737351849824] MPI init: pipes=4000 buffers=6395 reserved=1918 quota=10%

M [Thr 140737351849824] NiInit3: NI already initialized; param 'maxHandles' ignored (init=2;par=65536;cur=2048)

M [Thr 140737351849824] CCMS: Detected Double Stack (parameter "rdisp/j2ee_start" is active)

M [Thr 140737351849824] CCMS: SemInMgt: Semaphore Management initialized by AlAttachShm_Doublestack.

M [Thr 140737351849824] CCMS: SemInit: Semaphore 38 initialized by AlAttachShm_Doublestack.

M [Thr 140737351849824] CCMS: CCMS Monitoring Initialization finished, rc=0.

F Mon Dec 23 20:16:37 2013

F ********************************************************************************

F SAP Java VM arguments:

F arg[ 0] = vfprintf

F arg[ 1] = abort

F arg[ 2] = exit

F arg[ 3] = -XmonGcCallback

F arg[ 4] = -XdebugStateChangeCallback

F arg[ 5] = -DSAPJStartVersion=740, patch 47, changelist 1461665, linuxx86_64, optU (Dec 9 2013, 19:03:16)

F arg[ 6] = -DSAPSTART=1

F arg[ 7] = -DSAPSYSTEM=00

F arg[ 8] = -DSAPSYSTEMNAME=SXD

F arg[ 9] = -DSAPMYNAME=sapsasxd_SXD_00

F arg[10] = -DSAPPROFILE=/usr/sap/SXD/SYS/profile/SXD_DVEBMGS00_sapsasxd

F arg[11] = -Xjvmx

F arg[12] = -XsapSystem:00

F arg[13] = -DSAPSTARTUP=1

F arg[14] = -DSAPDBHOST=sapsasxd

F arg[15] = -DSAPINFO=SXD_00_server0

F arg[16] = -Dj2ee.dbhost=sapsasxd

F arg[17] = -Dsun.java.launcher=jstart

F arg[18] = -Dsun.java.command=com.sap.engine.boot.Start -DSAPSTART=1 -DSAPSYSTEM=00 -DSAPSYSTEMNAME=SXD -DSAPMYNAME=sapsasxd_SXD_00 -DSAPPROFILE=/usr/sap/SXD/SYS/profile/SXD_DVEBMGS00_sapsasxd

F arg[19] = -Djstartup.mode=JSTART

F arg[20] = -Djstartup.whoami=server

F arg[21] = -Djstartup.ownProcessId=22535

F arg[22] = -Djstartup.ownHardwareId=N0736680555

F arg[23] = -Djstartup.debuggable=yes

F arg[24] = -DLoadBalanceRestricted=no

F arg[25] = -XdebugPortRange:50021-50021

F arg[26] = -Denv.class.path=:/db2/db2sxd/sqllib/java/db2java.zip:/db2/db2sxd/sqllib/java/runtime.zip:.:/db2/db2sxd/sqllib/java/db2java.zip:/db2/db2sxd/sqllib/java/runtime.zip:.

F arg[27] = -Dsys.global.dir=/usr/sap/SXD/SYS/global

F arg[28] = -Dapplication.home=/usr/sap/SXD/DVEBMGS00/exe

F arg[29] = -Djava.class.path=/usr/sap/SXD/DVEBMGS00/exe/jstart71.jar:/usr/sap/SXD/DVEBMGS00/exe/sapjvm_6/lib/jvmx.jar:/usr/sap/SXD/DVEBMGS00/exe/sapjvm_6/lib/jvmx_tools.jar:/usr/sap/SXD/DVEBMGS00/exe/jre/lib/iqlib.jar:/usr/sap/SXD/DVEBMGS00/exe/sapjvm_6/lib/tools.jar:/usr/sap/SXD/DVEBMGS00/j2ee/cluster/bin/boot/sap.com~tc~bl~jkernel_boot~impl.jar:/usr/sap/SXD/DVEBMGS00/j2ee/cluster/bin/boot/jaas.jar:/usr/sap/SXD/DVEBMGS00/j2ee/cluster/bin/system/sap.com~tc~bl~bytecode~library.jar:/usr/sap/SXD/DVEBMGS00/j2ee/cluster/bin/boot/memoryanalyzer.jar

F arg[30] = -Djava.library.path=/usr/sap/SXD/DVEBMGS00/exe/sapjvm_6/jre/lib/amd64/server:/usr/sap/SXD/DVEBMGS00/exe/sapjvm_6/jre/lib/amd64:/usr/sap/SXD/DVEBMGS00/j2ee/os_libs:/usr/sap/SXD/DVEBMGS00/exe:/usr/sap/SXD/SYS/exe/run:/usr/sap/SXD/SYS/exe/uc/linuxx86_64

F arg[31] = -XX:PermSize=1024m

F arg[32] = -Xmx4096m

F arg[33] = -XX:MaxNewSize=1365m

F arg[34] = -XX:MaxPermSize=1024m

F arg[35] = -Xms4096m

F arg[36] = -XX:NewSize=1365m

F arg[37] = -Dorg.omg.CORBA.ORBClass=com.sap.engine.system.ORBProxy

F arg[38] = -Djavax.management.builder.initial=com.sap.pj.jmx.server.interceptor.InterceptorChainBuilder

F arg[39] = -Djmx.invoke.getters=true

F arg[40] = -Djava.security.policy=./../bin/kernel/java.policy

F arg[41] = -Djava.security.egd=file:/dev/urandom

F arg[42] = -Djava.awt.headless=true

F arg[43] = -Dmail.mime.multipart.bmparse=false

F arg[44] = -Dorg.omg.CORBA.ORBSingletonClass=com.sap.engine.system.ORBSingletonProxy

F arg[45] = -Drdbms.driverLocation=/usr/sap/SXD/SYS/global/db6/jdbc/db2jcc4.jar

F arg[46] = -Djava.io.tmpdir=./temp

F arg[47] = -Dsun.lang.ClassLoader.allowArraySyntax=true

F arg[48] = -Djava.protocol.handler.pkgs=com.sap.engine.httpdsrclient.protocols|iaik.protocol

F arg[49] = -Dnetworkaddress.cache.ttl=10

F arg[50] = -DSAPJVM_EXTENSION_COMMAND_HANDLER=com.sap.tools.memory.protocol.ProtocolHandler

F arg[51] = -Djco.jarm=1

F arg[52] = -Djavax.rmi.CORBA.PortableRemoteObjectClass=com.sap.engine.system.PortableRemoteObjectProxy

F arg[53] = -XX:+UseConcMarkSweepGC

F arg[54] = -XX:TargetSurvivorRatio=90

F arg[55] = -verbose:gc

F arg[56] = -XX:+DumpDetailedClassStatisticOnOutOfMemory

F arg[57] = -XX:+PrintGCDetails

F arg[58] = -XX:MaxErrorQueueLength=200

F arg[59] = -XX:+PrintGCTimeStamps

F arg[60] = -XX:+DisableExplicitGC

F arg[61] = -XX:SoftRefLRUPolicyMSPerMB=1

F arg[62] = -XX:-StringInternTableInPermGen

F arg[63] = -XX:SurvivorRatio=6

F arg[64] = -Xss2m

F arg[65] = -XX:+HeapDumpOnOutOfMemoryError

F arg[66] = -XX:HeapDumpPath=OOM.hprof

F arg[67] = -XX:-TraceClassUnloading

F ignore unrecognized options : no

F ********************************************************************************

J JVMX version - Nov 19 2013 19:30:07 - 61_REL - optU - linux amd64 - 6 - bas2:206830 (mixed mode)

J (CompilerOracle read from file /usr/sap/SXD/DVEBMGS00/exe/sapjvm_6/jre/.hotspot_compiler)

F [Thr 140736611333888] *** LOG => SfCJavaVm: Java VM started.

F ********************************************************************************

F Main method call:

F com/sap/engine/boot/Start.main()

F arg[ 0] = -DSAPSTART=1

F arg[ 1] = -DSAPSYSTEM=00

F arg[ 2] = -DSAPSYSTEMNAME=SXD

F arg[ 3] = -DSAPMYNAME=sapsasxd_SXD_00

F arg[ 4] = -DSAPPROFILE=/usr/sap/SXD/SYS/profile/SXD_DVEBMGS00_sapsasxd

F ********************************************************************************

J Mon Dec 23 20:16:43 2013

J 6.598: [GC6.599: [ParNew: 1048320K->5889K(1223040K), 0.0736610 secs] 1048327K->5896K(4019584K), 0.0742340 secs] [Times: user=0.10 sys=0.01, real=0.08 secs]

F [Thr 140736611333888] Mon Dec 23 20:16:45 2013

F [Thr 140736611333888] *** LOG => State changed from 0 (Initial) to 1 (Waiting to start).

F [Thr 140736611333888] *** LOG state real time: 8.661 CPU time: 2.240 sys, 7.190 usr

F [Thr 140736611333888] *** LOG total real time: 8.661 CPU time: 2.240 sys, 7.190 usr

F [Thr 140736611333888]

F [Thr 140736611333888] *** LOG => State changed from 1 (Waiting to start) to 2 (Starting framework).

F [Thr 140736611333888] *** LOG state real time: 0.000 CPU time: 0.000 sys, 0.000 usr

F [Thr 140736611333888] *** LOG total real time: 8.661 CPU time: 2.240 sys, 7.190 usr

F [Thr 140736611333888]

J Mon Dec 23 20:17:30 2013

J 53.480: [GC53.503: [ParNewJ

J Mon Dec 23 20:17:31 2013

: 1054209K->97562K(1223040K), 0.4778170 secs] 1055285K->98638K(4019584K), 0.5009910 secs] [Times: user=0.61 sys=0.13, real=0.50 secs]

M [Thr 140735051421440] Mon Dec 23 20:17:34 2013

M [Thr 140735051421440] CCMS: openMonitoringSegment(): inside static JMON Lib: already connected.

J Mon Dec 23 20:17:55 2013

J 78.682: [GC78.683: [ParNewJ

J Mon Dec 23 20:17:56 2013

: 1145882K->136734K(1223040K), 0.6181940 secs] 1150395K->141248K(4019584K), 0.6190060 secs] [Times: user=0.69 sys=0.12, real=0.62 secs]

J Mon Dec 23 20:18:21 2013

J 104.117: [GC104.130: [ParNew: 1185054K->135150K(1223040K), 0.6905330 secs] 1189691K->139788K(4019584K), 0.7043390 secs] [Times: user=0.68 sys=0.16, real=0.70 secs]

M [Thr 140735206651648] Mon Dec 23 20:18:41 2013

M [Thr 140735206651648] ***LOG Q0I=> NiPGetHostByName: 'sapsadr3.ts.sappi.com' not found: getaddrinfo [/bas/740_REL/src/base/ni/niuxi.c 1759]

F [Thr 140736611333888] Mon Dec 23 20:18:42 2013

F [Thr 140736611333888] *** LOG => State changed from 2 (Starting framework) to 10 (Starting apps).

F [Thr 140736611333888] *** LOG state real time: 117.134 CPU time: 15.360 sys, 133.270 usr

F [Thr 140736611333888] *** LOG total real time: 125.796 CPU time: 17.600 sys, 140.460 usr

F [Thr 140736611333888]

J Mon Dec 23 20:18:48 2013

J 131.519: [GC131.520: [ParNewJ

J Mon Dec 23 20:18:49 2013

: 1183469K->154458K(1223040K), 0.8365970 secs] 1188352K->159340K(4019584K), 0.8382310 secs] [Times: user=1.01 sys=0.07, real=0.84 secs]

F [Thr 140735183537920] Mon Dec 23 20:18:51 2013

F [Thr 140735183537920] *** WARNING => ShmComponent_findAlias: Cannot find alias for URL '/' (rc = 4 object not found). [sfxxjshm.c 2135]

J Mon Dec 23 20:19:15 2013

J 158.192: [GC158.237: [ParNewJ

J Mon Dec 23 20:19:16 2013

: 1202778K->174720K(1223040K), 0.8699560 secs] 1208096K->194219K(4019584K), 0.9158030 secs] [Times: user=1.04 sys=0.12, real=0.92 secs]

J Mon Dec 23 20:19:56 2013

J 198.894: [GC198.897: [ParNewJ

J Mon Dec 23 20:19:57 2013

: 1223040K->173407K(1223040K), 1.1703450 secs] 1243546K->253640K(4019584K), 1.1736270 secs] [Times: user=1.42 sys=0.17, real=1.17 secs]

J Mon Dec 23 20:20:39 2013

J 242.080: [GC242.115: [ParNewJ

J Mon Dec 23 20:20:41 2013

: 1221727K->174720K(1223040K), 2.1031050 secs] 1303054K->531764K(4019584K), 2.1383400 secs] [Times: user=1.85 sys=0.43, real=2.14 secs]

J Mon Dec 23 20:21:14 2013

J 277.037: [GC277.037: [ParNew: 1223040K->152435K(1223040K), 0.6299450 secs] 1580338K->530269K(4019584K), 0.6305760 secs] [Times: user=0.80 sys=0.03, real=0.63 secs]

F [Thr 140735183537920] Mon Dec 23 20:21:49 2013

F [Thr 140735183537920] *** LOG => State changed from 10 (Starting apps) to 3 (Running).

F [Thr 140735183537920] *** LOG state real time: 186.550 CPU time: 24.480 sys, 227.600 usr

F [Thr 140735183537920] *** LOG total real time: 312.347 CPU time: 42.080 sys, 368.060 usr

F [Thr 140735183537920]

J Mon Dec 23 20:21:55 2013

J 318.579: [GC318.580: [ParNewJ

J Mon Dec 23 20:21:56 2013

: 1200755K->158976K(1223040K), 0.6072350 secs] 1578977K->537198K(4019584K), 0.6080930 secs] [Times: user=0.97 sys=0.02, real=0.60 secs]

J Mon Dec 23 21:00:00 2013

J 2603.104: [GC2603.105: [ParNew: 1207296K->165097K(1223040K), 0.4199270 secs] 1586655K->567859K(4019584K), 0.4209240 secs] [Times: user=0.75 sys=0.00, real=0.42 secs]

--------------------------------------------------------------------------------

stdout/stderr redirection

--------------------------------------------------------------------------------

node name : server0

host name : sapsasxd

system name : SXD

system nr. : 00

started at : Mon Dec 23 20:16:35 2013

JVMX version - Nov 19 2013 19:30:07 - 61_REL - optU - linux amd64 - 6 - bas2:206830 (mixed mode)

(CompilerOracle read from file /usr/sap/SXD/DVEBMGS00/exe/sapjvm_6/jre/.hotspot_compiler)

The active factory is : com.sap.engine.boot.loader.StandardClassLoaderFactory

Class loading cache information loaded from package index [/usr/sap/SXD/DVEBMGS00/j2ee/cluster/bin/index.list]

Reading manager properties from [kernelProperties.bin] file

Checked the data for [149] ms

Objects read for [348] ms

Substituted the values for [169] ms

Finished reading kernel objects for [574] ms

Startup mode [NORMAL] and action [NONE] read

AS Java version [7.40.3301.351782.20131015082828 SP 10] is starting server process [ID9008650] on host [sapsasxd.ts.sappi.com] ...

Loading [LogManager]... [289] ms

Loading [PoolManager]... [3] ms

Loading [ApplicationThreadManager]... 6.598: [GC6.599: [ParNew: 1048320K->5889K(1223040K), 0.0736610 secs] 1048327K->5896K(4019584K), 0.0742340 secs] [Times: user=0.10 sys=0.01, real=0.08 secs]

[2173] ms

Loading [ThreadManager]... [400] ms

Loading [ClassLoaderManager]... [108] ms

Loading [ClusterManager]... [1334] ms

Loading [LockingManager]... [63] ms

Loading [ConfigurationManager]... [3270] ms

Loading [CacheManager]... [362] ms

Loading [DatabaseManager]... [578] ms

Loading [SessionManager]... [462] ms

Loading [LicensingManager]... [16] ms

Loading [ServiceManager]...

Initialize components for : 184 ms.

Resolve components for : 201 ms.

Load components for 1191 ms.

Loading services.

Calculate startup service set for 922 ms.

Service [tc~esi~uddi~content~handler] started. [7] ms / [1] CPU ms

Service [r3startup] started. [0] ms / [0] CPU ms

Service [engine.lm.log.facade] started. [1] ms / [0] CPU ms

Service [tc~je~mngt_model~srv] started. [3] ms / [0] CPU ms

Service [tc~je~content~classification~handler] started. [0] ms / [0] CPU ms

Service [tc~je~security~api] started. [0] ms / [0] CPU ms

Service [engine.dsr.facade] started. [0] ms / [0] CPU ms

Service [tc~je~cross~api] started. [0] ms / [0] CPU ms

Service [webservices] started. [0] ms / [0] CPU ms

Service [security.destination.facade] started. [33] ms / [0] CPU ms

Service [tc~je~sca~ws.plugin] started. [60] ms / [0] CPU ms

Service [tc~je~sca~jco.plugin] started. [131] ms / [3] CPU ms

Service [runtimeinfo] started. [150] ms / [5] CPU ms

Service [cluster] started. [212] ms / [3] CPU ms

Service [memory] started. [533] ms / [18] CPU ms

Service [jmx_notification] started. [493] ms / [59] CPU ms

Service [timeout] started. [503] ms / [26] CPU ms

Service [userstore] started. [493] ms / [15] CPU ms

Service [cross] started. [657] ms / [27] CPU ms

Service [log_configurator] started. [904] ms / [43] CPU ms

Service [locking] started. [103] ms / [5] CPU ms

Service [tc~bl~accounting_infra~srv] started. [1157] ms / [67] CPU ms

Service [tc~sec~destinations~provider] started. [1136] ms / [126] CPU ms

Service [p4] started. [655] ms / [74] CPU ms

Service [classload] started. [0] ms / [0] CPU ms

Service [classload.facade] started. [0] ms / [0] CPU ms

Service [msp] started. [15] ms / [2] CPU ms

Service [classpath_resolver] started. [88] ms / [11] CPU ms

Service [http] started. [1210] ms / [210] CPU ms

Service [naming] started. [971] ms / [254] CPU ms

Service [file] started. [2] ms / [1] CPU ms

Service [tc~je~sca~ejb.plugin] started. [59] ms / [1] CPU ms

Service [objectanalyzing] started. [56] ms / [6] CPU ms

Service [javamail] started. [355] ms / [36] CPU ms

Service [connector] started. [376] ms / [52] CPU ms

Service [library_container] started. [53] ms / [8] CPU ms

Service [schemaprocessor~srv] started. [4086] ms / [935] CPU ms

Service [tc~je~sca~integration] started. [3836] ms / [1447] CPU ms

Service [deploy] started. [12806] ms / [482] CPU ms

Service [deploy.facade] started. [0] ms / [0] CPU ms

Service [metadatarepository] started. [22] ms / [3] CPU ms

Service [MigrationService] started. [146] ms / [12] CPU ms

Service [engine.migration.facade] started. [0] ms / [0] CPU ms

Service [engine.migservice.facade] started. [0] ms / [0] CPU ms

Service [orpersistence] started. [209] ms / [15] CPU ms

Service [dbpool] started. [4105] ms / [394] CPU ms

Service [dbpool.facade] started. [0] ms / [0] CPU ms

Service [tc~je~dbcontainer~srv] started. [266] ms / [73] CPU ms

Service [ts] started. [250] ms / [30] CPU ms

Service [licensing] started. [57] ms / [2] CPU ms

Service [engine.license.facade] started. [0] ms / [0] CPU ms

Service [tc~lm~nzdm~crrsrv] started. [685] ms / [207] CPU ms

Service [tc~je~cachemgmt~srv] started. [1568] ms / [251] CPU ms

Service [com.sap.security.core.ume.service] started. [9828] ms / [1699] CPU ms

Service [security] started. [2656] ms / [653] CPU ms

Service [security.facade] started. [0] ms / [0] CPU ms

Service [applocking] started. [185] ms / [13] CPU ms

Service [tc~je~locking~api] started. [0] ms / [0] CPU ms

Service [configuration] started. [110] ms / [6] CPU ms

Service [tc~je~appconfiguration~api] started. [0] ms / [0] CPU ms

Service [tc_archtech_configurationservice_proxy] started. [0] ms / [0] CPU ms

Service [shell] started. [616] ms / [76] CPU ms

Service [telnet] started. [175] ms / [6] CPU ms

Service [tc~cim~service] started. [576] ms / [13] CPU ms

Service [tc~lm~ctc~confs~service_sda] started. [1307] ms / [219] CPU ms

Service [iiop] started. [1220] ms / [52] CPU ms

Service [jmx] started. [1335] ms / [121] CPU ms

Service [appclient] started. [107] ms / [49] CPU ms

Service [tc~lm~ctc~cul~service_sda] started. [66] ms / [6] CPU ms

Service [engine.lm.ctc.cul.facade] started. [0] ms / [0] CPU ms

Service [keystore] started. [1719] ms / [158] CPU ms

Service [tc~sec~securestorage~service] started. [451] ms / [16] CPU ms

Service [security.securestorage.facade] started. [0] ms / [0] CPU ms

Service [apptracing] started. [450] ms / [16] CPU ms

Service [tc~sec~certrevoc~service] started. [977] ms / [32] CPU ms

Service [dsr] started. [2149] ms / [138] CPU ms

53.480: [GC53.503: [ParNew: 1054209K->97562K(1223040K), 0.4778170 secs] 1055285K->98638K(4019584K), 0.5009910 secs] [Times: user=0.61 sys=0.13, real=0.50 secs]

Service [basicadmin] started. [5165] ms / [496] CPU ms

Service [tc~je~shortdump~srv] started. [87] ms / [5] CPU ms

Service [I18NService] started. [567] ms / [18] CPU ms

Service [adminadapter] started. [1320] ms / [30] CPU ms

Service [monitor] started. [2535] ms / [115] CPU ms

Service [engine.lm.facade] started. [0] ms / [0] CPU ms

Service [ssl] started. [13044] ms / [1474] CPU ms

Service [tc~sec~destinations~service] started. [12643] ms / [1190] CPU ms

Service [tc~sec~saml~service] started. [1372] ms / [57] CPU ms

Service [tc~sec~wssec~service] started. [1317] ms / [38] CPU ms

Service [engine.wssec.facade] started. [0] ms / [0] CPU ms

Service [sld] started. [1285] ms / [74] CPU ms

Service [engine.sld.facade] started. [0] ms / [0] CPU ms

Service [ejb] started. [16787] ms / [1295] CPU ms

Service [tc~sec~vsi~service] started. [1494] ms / [142] CPU ms

Service [engine.security.facade] started. [0] ms / [0] CPU ms

Service [com.sap.pmi.j2ee] started. [89] ms / [9] CPU ms

Service [rfcengine] started. [471] ms / [33] CPU ms

Service [rfcengine.facade] started. [0] ms / [0] CPU ms

Service [trex.service] started. [512] ms / [45] CPU ms

Service [tc~je~webservices~srv] started. [2658] ms / [302] CPU ms

Service [tc~je~sca~api~ws~facade] started. [1] ms / [0] CPU ms

Service [tc~je~webservices~api] started. [0] ms / [0] CPU ms

Service [engine.webservices.protocol.facade] started. [0] ms / [0] CPU ms

Service [tc~bl~deploy_controller] started. [18063] ms / [634] CPU ms

Service [tc~bl~deploy~dc_connector] started. [712] ms / [150] CPU ms

Service [com.sap.sdm.facade] started. [0] ms / [0] CPU ms

Service [tc~je~content] started. [217] ms / [59] CPU ms

Service [tc~je~cfs] started. [242] ms / [13] CPU ms

Service [tc~je~src.zip~content~handler] started. [20] ms / [3] CPU ms

Service [component.info.service] started. [4] ms / [0] CPU ms

Service [sap.com~sl.ut.utlcnthandler] started. [44] ms / [3] CPU ms

Service [appadmin] started. [532] ms / [60] CPU ms

Service [edencnthandler] started. [11] ms / [4] CPU ms

Service [textcontainer] started. [968] ms / [176] CPU ms

Service [servlet_jsp] started. [24547] ms / [2712] CPU ms

Service [tc~je~webcontainer~public~api] started. [0] ms / [0] CPU ms

Service [engine.client.facade] started. [0] ms / [0] CPU ms

Service [tc~je~webcontainer~extensions~api] started. [0] ms / [0] CPU ms

Service [tc~je~portletcontainer~srv] started. [157] ms / [24] CPU ms

Service [tc~je~portlet20~api] started. [0] ms / [0] CPU ms

Service [nwacontainer] started. [1714] ms / [566] CPU ms

78.682: [GC78.683: [ParNew: 1145882K->136734K(1223040K), 0.6181940 secs] 1150395K->141248K(4019584K), 0.6190060 secs] [Times: user=0.69 sys=0.12, real=0.62 secs]

Service [jms_provider] started. [34431] ms / [6891] CPU ms

Service [engine.service.facade] started. [0] ms / [0] CPU ms

Service [com.sap.portal.support.framework] started. [0] ms / [0] CPU ms

Service [tc~cm~ejb~api] started. [12] ms / [2] CPU ms

Service [com.adobe~DocumentServicesConfiguration] started. [356] ms / [21] CPU ms

Service [com.sap.portal.prt.sapj2ee] started. [490] ms / [13] CPU ms

Service [prtbridge] started. [588] ms / [71] CPU ms

Service [tc~epbc~prt~services] started. [0] ms / [0] CPU ms

Service [com.adobe~LicenseService] started. [384] ms / [7] CPU ms

Service [com.adobe~DocumentServicesBinaries2] started. [812] ms / [154] CPU ms

Service [com.adobe~DocumentServicesLicenseSupportService] started. [593] ms / [23] CPU ms

Service [com.sap.tc.useragent.service] started. [1270] ms / [169] CPU ms

Service [com.sap.netweaver.rtmf.server] started. [1787] ms / [261] CPU ms

Service [tc~rtmf~service] started. [0] ms / [0] CPU ms

Service [com.adobe~XMLFormService] started. [1671] ms / [288] CPU ms

Service [jmsconnector] started. [6677] ms / [1694] CPU ms

Service [scheduler~runtime] started. [644] ms / [224] CPU ms

Service [tc~je~scheduler~api] started. [0] ms / [0] CPU ms

Service [tc_archtech_schedulerservice_proxy] started. [37] ms / [0] CPU ms

Service [scheduler] started. [1981] ms / [348] CPU ms

Service [engine.application.facade] started. [0] ms / [0] CPU ms

Service [tc~pdf~object] started. [9] ms / [1] CPU ms

Service [bi~mmr~deployer] started. [105] ms / [5] CPU ms

Service [tc~ecattping~service] started. [211] ms / [101] CPU ms

Service [com.sap.aii.utilxi.dbprof.cfghandler.svc] started. [3] ms / [2] CPU ms

Service [tc~di~sdic~srv] started. [223] ms / [15] CPU ms

Service [com.adobe~PDFManipulation] started. [274] ms / [20] CPU ms

Service [tc~wd~webdynpro] started. [369] ms / [19] CPU ms

Service [com.adobe~DocumentServicesDestProtoService] started. [293] ms / [24] CPU ms

Service [tc~wd~sca~plugin~service] started. [23] ms / [4] CPU ms

Service [com.adobe~DataManagerService] started. [630] ms / [72] CPU ms

Service [com.adobe~TrustManagerService] started. [686] ms / [78] CPU ms

Service [tc~wd~ext01~service] started. [445] ms / [69] CPU ms

Service [tc~di~cr~service] started. [1017] ms / [184] CPU ms

Service [com.sap.aii.utilxi.cfg.svc] started. [691] ms / [47] CPU ms

Service [com.sap.aii.af.ms.svc] started. [3687] ms / [441] CPU ms

Service [tc~esi~esp~wsrm~srv] started. [1514] ms / [157] CPU ms

Service [tc~esi~esp~wsrm~facade] started. [0] ms / [0] CPU ms

104.117: [GC104.130: [ParNew: 1185054K->135150K(1223040K), 0.6905330 secs] 1189691K->139788K(4019584K), 0.7043390 secs] [Times: user=0.68 sys=0.16, real=0.70 secs]

Service [com.adobe~FontManagerService] started. [9910] ms / [1484] CPU ms

Service [com.sap.tc.pcd.gl.srv] started. [8430] ms / [1013] CPU ms

Service [com.sap.portal.pcm.indexingservice] started. [36] ms / [8] CPU ms

Service [tc~esi~uddi~server~core~service] started. [12387] ms / [2147] CPU ms

Service [tc~epbc~prtc~core] started. [3073] ms / [377] CPU ms

Service [tc~epbc~prtc~core~restricted] started. [0] ms / [0] CPU ms

Service [tc~esi~uddi~sr~cs~content~handler] started. [13424] ms / [1354] CPU ms

Service [tc~esi~esp~srv] started. [3545] ms / [636] CPU ms

Service [com.sap.aii.af.cpa.svc] started. [21634] ms / [3454] CPU ms

Service [com.sap.aii.sec.svc] started. [85] ms / [11] CPU ms

Service [com.sap.aii.af.svc] started. [2886] ms / [690] CPU ms

Service [com.sap.aii.af.int.svc.facade] started. [0] ms / [0] CPU ms

Service [com.sap.aii.af.svc.facade] started. [114] ms / [0] CPU ms

Service [com.sap.xi.mapping.svc] started. [229] ms / [29] CPU ms

Service [com.sap.aii.af.search.svc] started. [910] ms / [147] CPU ms

Service [com.sap.aii.af.service.alert.svc] started. [92] ms / [18] CPU ms

Service [com.sap.aii.adapter.xi.svc] started. [583] ms / [141] CPU ms

Service [com.sap.aii.proxy.svc] started. [276] ms / [16] CPU ms

Service [com.sap.aii.adapter.marketplace.svc] started. [358] ms / [15] CPU ms

Service [com.sap.aii.proxy.svc.facade] started. [0] ms / [0] CPU ms

Service [com.sap.aii.adapter.bc.svc] started. [401] ms / [19] CPU ms

Service [com.sap.aii.adapter.jdbc.svc] started. [393] ms / [22] CPU ms

Service [com.sap.aii.adapter.http.svc] started. [492] ms / [38] CPU ms

Service [com.sap.aii.adapter.jms.svc] started. [904] ms / [215] CPU ms

Service [com.sap.aii.adapter.mail.svc] started. [1137] ms / [112] CPU ms

Service [com.sap.aii.adapter.file.svc] started. [1523] ms / [234] CPU ms

Service [com.sap.aii.adapter.ispeak.svc] started. [1631] ms / [262] CPU ms

Service [com.sap.aii.adapter.rfc.svc] started. [2058] ms / [117] CPU ms

Start all services from startup set for : 109762 ms.

Current Java instance is using default template [ZATPL_AIO]

[ServiceManager] started for [112379] ms

Server process [ID9008650] on host [sapsasxd.ts.sappi.com] started for [121613] ms

131.519: [GC131.520: [ParNew: 1183469K->154458K(1223040K), 0.8365970 secs] 1188352K->159340K(4019584K), 0.8382310 secs] [Times: user=1.01 sys=0.07, real=0.84 secs]

158.192: [GC158.237: [ParNew: 1202778K->174720K(1223040K), 0.8699560 secs] 1208096K->194219K(4019584K), 0.9158030 secs] [Times: user=1.04 sys=0.12, real=0.92 secs]

198.894: [GC198.897: [ParNew: 1223040K->173407K(1223040K), 1.1703450 secs] 1243546K->253640K(4019584K), 1.1736270 secs] [Times: user=1.42 sys=0.17, real=1.17 secs]

242.080: [GC242.115: [ParNew: 1221727K->174720K(1223040K), 2.1031050 secs] 1303054K->531764K(4019584K), 2.1383400 secs] [Times: user=1.85 sys=0.43, real=2.14 secs]

277.037: [GC277.037: [ParNew: 1223040K->152435K(1223040K), 0.6299450 secs] 1580338K->530269K(4019584K), 0.6305760 secs] [Times: user=0.80 sys=0.03, real=0.63 secs]

318.579: [GC318.580: [ParNew: 1200755K->158976K(1223040K), 0.6072350 secs] 1578977K->537198K(4019584K), 0.6080930 secs] [Times: user=0.97 sys=0.02, real=0.60 secs]

2603.104: [GC2603.105: [ParNew: 1207296K->165097K(1223040K), 0.4199270 secs] 1586655K->567859K(4019584K), 0.4209240 secs] [Times: user=0.75 sys=0.00, real=0.42 secs]

Could you check this SAP Note for " XX:+HeapDumpOnOutOfMemoryError"

1865312 - Disabling -XX:HeapDumpOnOutOfMemoryError does not work

Regards

Ram

Hi Ram,

Thanks for your information.

In this note, the program error is fixed with J2EE-Core-Component SP4 but I have already patched Java Components to the latest level => SP5 (Patch 4)

Regards

Manuel

Thanks for info

Kindly check the Host name in host file or DNS settings and refer the error message "NiPGetHostByName: 'sapsadr3.ts.sappi.com' not found: getaddrinfo [/bas/740_REL/src/base/ni/niuxi.c 1759]" reference SAP Note 1278895 - PI CTC: InvokeService:Clears the Directory Cache fails

896973 - Service 'xyz' unknown; error in getservbyname/getaddrinfo

Regards

Sriram

Hi,

Thanks!

But the problem is, that I haven´t make any post-upgrade activities yet because I can´t access NWA for running the PI wizard for post-upgrade tasks.

Access to SLD is possible and also the right data is in there....

I´ve only one problem: NWA is not accessable.

I think it hasn´t to do with any SLD or heapdump things.

Regards,

Manuel

Thanks for information

Try to restart the system and check the using the JCMON that all the process are running?

Regards

Ram

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