Fiori Check Price & Av.: no data loaded

[former_member207541]

Hi,

We started testing some of the applications from the SAP Fiori bundle; the first of it is SAP Fiori Check Price & Availability. We went through all the steps of the instalation & configuration guide (http://help.sap.com/saphelp_fiori/index.html#d5291c73b5c646daba038525c6b37daa.html) but things are still not working for us.

It retrives the data in the first screen (the customer list assigned to the particular user) but clicking on any of them generates a loading process that doesn't stop... it goes no step further... it's just loading nothing.

Could you, please, help us?

Regards,

Horatiu

[masa_139 · Accepted solution]

Hi Horatiu,

I guess there is some OData call error. Please check error details and call stack in the transaction /IWFND/ERROR_LOG. You can follow the troubleshooting steps.

• SAP Fiori LL11 - Consultants should know about OData troubleshooting

Regards,

Masa

SAP Rapid Innovation Group - RIG

[former_member207541 · Accepted solution]

Hi Masayuki,

I was afraid that my question will remain unanswered... so thank you very much for taking your time in answering me.

I have followed your steps and the conclusions are:

- in IWFND/GW_CLIENT, when testing OData in the gateway client, everything seems to be fine: the response is 200 and I can also see retrieved data (picture, below)

- /IWFND/ERROR_LOG - empty

- /IWFND/APPS_LOG - no errors

- the rest of the debugging process did not help more...

Can you, please, lead us further?

Kind regards,

Horatiu

[masa_139 · Accepted solution]

Hi Horatiu,

If OData gets data, it means some issue is in UI side.

Please check the Support Package and SAPUI5 library version.

SRA016 SP02

UISRA016 SP01

UISAPUI5 SP06

SAPUI5 library version 1.16.*

You can check SAPUI5 version with .../sap/public/bc/ui5_ui5/index.html

Regards,

Masa

SAP Rapid Innovation Group - RIG

[former_member207541 · Accepted solution]

Hi Masayuki,

I have made a check of the Support Package & SAPUI library version. What we do not have are those two latest packages:

SRA016 SP02

UISRA016 SP01

As we have just the trial version of the application, we do not have accest to the latest support packages... we are still on SP00 for both of the above. It can be that the trial version of this application has some compatibility issues with what we have that we cannot figure out... so we will be able to use it just when we will go for the full version of it.

Meanwhile, we have installed also the "customer invoices" app. In this case, in the gateway client everything is ok:

but in the browser we get the following errors:

Ca you be so kind, please, to take a look at this issue also?

Kind regards,

Horatiu

[Former Member · Accepted solution]

Not wanting to bump your issue but we are also have the same but with current support packs:

SRA016 SP02

UISRA016 SP01

UISAPUI5 SP06

SAPUI5 library version 1.16.3

The oData service happily returns the entity sets via the backend ERP data provider class (can debug through the BAPI_SALESORDER_SIMULATE - CL_SRA016_PRICE_AVAIL_DPC_EXT->PRODUCTCOLLECTIO_GET_ENTITYSET) but still nothing in the UI.

Tried multiple different browsers & versions (after discovering Track PO does not like Chrome 32.0.1700.x - Firefox & IE OK).

Still a blank screen!  Will update if I find anything.

[Former Member · Accepted solution]

what is the error in chrome debugger? can you pls share that?

thanks

Ashish

[masa_139 · Accepted solution]

Hi Pete,

Please try UI5 library patch.

Note for 1.16* verson.

    1953404 SAPUI5 upgrade to version 1.16.7

1945647 SAPUI5 upgrade to version 1.16.6

1940304 SAPUI5 upgrade to version 1.16.5

1931051 SAPUI5 upgrade to version 1.16.4

Regards,

Masa

SAP Rapid Innovation Group - RIG

[masa_139 · Accepted solution]

Hi Horatiu,

Please get the latest support package.

Do not waste your time for working with SP00.

Regards,

Masa

SAP Rapid Innovation Group - RIG

[former_member207541 · Accepted solution]

Thank you Pete, I would be grateful if you would keep us updated.

Regards,

Horatiu

[former_member207541 · Accepted solution]

Hi Masayuki,

we will do so.

Thank you,

Horatiu

[Former Member · Accepted solution]

Hi Ashish,

I did receive a 404 error in Chrome for the Track PO application

http://xxxxxx.com:8010/sap/bc/ui5_ui5/sap/ui5_mm_po_tr/proxy/sap/opu/odata/sap/SRA020_PO_TRACKING_SR...

Before replying I just double-checked:

1. Tested again = fail

2. Cleared the browsing history in Chrome = works! 

No idea where the /proxy/ came from.

Cheers,

Pete

[Former Member · Accepted solution]

Hi Masa,

Just a quick progress update as I am struggling to apply 1.16.4 & 1.16.5 via SNOTE (downloading or uploading) - I don't think the SP SAPK-74007INSAPUI is released yet and I don't want to implement individually!

I believe it is our side as I get Kernal dumps after about 1.5hrs of downloading.  Still investigating this before being able to apply patches 1.16.4 -> 1.16.7.

Cheers,

Pete

[masa_139 · Accepted solution]

Hi Pete,

Please check the note 1939403 - TPO: Several corrections as of release of wave1 SP03

Regards,

Masa

SAP Rapid Innovation Group - RIG

[Former Member · Accepted solution]

Hi Masa,

Unfortunately I applied this note last week. 

Good news is that after re-jigging the profile parameters to swap around memory allocations I have managed to finally download the 1.16* notes (quite large!).  Note 1931051 is being implemented now.  I will perform the Price and Availability tests after each patch to see which one fixes it & post back results.

Cheers,
Pete

[Former Member · Accepted solution]

Hi Horatiu,

1940304 SAPUI5 upgrade to version 1.16.5 fixed the Price & Availability application for me and still works after patch 1.16.7.

Cheers,

Pete

[former_member207541 · Accepted solution]

Thank you very much, Pete.

Regards,

Horatiu