Hi,
Follow the note: http://scn.sap.com/docs/DOC-47897
It's been years since I was looking at connections between SAP and MS-Exchange and email send errors.
Which SAP version? Is it MS-Exchange as the SMTP server or something else? If something else, is that ESMTP compliant?
In SCOT, use menu option: "Settings" > "Confirmation of Receipt". It's a fairly self-explanatory screen.
Search SAP documentation for "DSN" (delivery status notification), that's the industry standard term for this functionality. The more popular definition of DSN is data source name (a logical DB identifier), that's not the one you want.
I don't remember if a 'full mailbox' error will come back to SOST with that same error message, or if it will simply indicate 'undeliverable' (and it might vary based on the remote SMTP server type which replied).
Background:
http://email.about.com/library/weekly/aa082597.htm
SAP:
http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/789
http://wiki.sdn.sap.com/wiki/display/Snippets/Read +receipt+and+delivery+receipt+request+from+SAP+for +external+mails
Have you looked at all the send failures (for 1 day as an example) and assessed how many of those would benefit from being resent, as is? What I remember is, almost all email send failures I checked occurred because of a malformed target email address (I've checked 1000s of email/fax send failures in SOST, back in the day). Resending the same malformed item again & again is not going to resolve anything, even if you had an ABAPer code a program that would resubmit failures for you. I'm sure an ABAPer could create such a program, but I'm not aware of any standard functionality that would do the same automatically (of course, you can resend failures manually from within SOST).
BR,
Prabhakar
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