on 12-15-2013 11:37 AM
Hi,
While doing importing for changing owner name(DOC_OWNER_USER) for one of my master agreement,I am getting the following error.In my security profile I checked all,but still I am getting this error.
"You cannot change the owner of the document because you donot have the required permissions.Contact your manager to request permission(USER_NAME)"
can somebody guide me please?
With Regards,
Jaheer
Hi Jaheer,
Can you check if you have the following security profile?
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Hi Jaheer,
If you to to Setup > Document Setup tab > General section > Document Security Templates, you'll find the list of Document Security Templates. You should see Master Agreement Security Template in that list. If you drill into it and go to the New Documents tab, you'll note that there is an Owner Role. If you drill into the Owner Role, you'll see a number of configuration settings one of which is the "Lock Principal" checkbox.. What I was guessing was that this box is checked. If it's checked, it means that you're locking the user down that is assigned as the Owner so when you try to change owners by importing, you get the error message that you don't have sufficient permissions to change the owner.
Hope this clarifies this,
Rosemary
Message was edited by: Rosemary Boisclair
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Hi Jaheer,
Can you send me your email address so that I can send you the template? My email address is rosemary.boisclair@sap.com.
Thank you,
Rosemary
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Hi Jaheer,
The error that you're getting is probably a little misleading. I'm guessing that you have the Role and Principal locked on the the Document Security Template.
I'll forward an example import file (in an email) that you can use to change the owner in Master Agreements. There are only two columns that need to be populated for Master Agreements (which I’ve highlighted in yellow in the attached file):
1. UNIQUE_DOC_NAME (This is the system assigned unique number.)
2. DOC_OWNER_USER (This is the user name of the new owner.)
Once you have completed the two columns for the Master Agreements that you want to change, you can go to the import area in Setup and import the file. Please try this. I've recently worked with several others that had similar needs and this import file worked fine.
Hope this helps,
Rosemary
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