SRM Issue No documents correspond to search criteria

[Former Member]

Hello all,

When my user try to do GR there is an error 'No documents correspond to search criteria', I have a admin role ,I can search this PO via my account.

I checked this PO, related SC is create by this user, click the 'Goods Receipt/Confirmation...', it exist in SAP Backend system, it seems all is ok.

What could be the possible problem ?

(SRM 7.0 )

Thanks a lot

[Former Member · Accepted solution]

Hi Safii,

Are you getting this error for all the users or a very specific user?

1.     If for all the users please check whether the GR distribution customization is set.

Check whether you have MBGMCR MESSAGE type in the distribution module (BD64). if not please get in touch with your both SRM and backend basis team to maintain this.

2. If coming for a specific user then try this out. go to SE38 -->  bbp_check_consistency run this report for that User for Confirmation and which attribute is missing in PPOMA to be set.

3. Check whether the PO created in the backend is LIMIT or SERVICE PO with item category B or D, then you may not require confirmation for such POs. Check GR flag is SET in your PO or not

4. Check if the PO has "Confirm Performance of Service/Goods Receipt"  checked in PO - follow on documents. This means that no confirmation is expected for the PO.

5. Check whether the SC is meant for team SC. if yes then check whether the substitutes are set properly

6.Check Customization for GR/Confirmation whether Central or Decentral in SPRO

7. Check in BBP_PD in the Item details whether what is passing - Central or Decentral Confirmation for the shopping cart. if Central then SC will not be open for Confirmation in SRM.

8. Is PO trigerring any Release strategy, please check in the PO.

Please also check this post below:-

http://scn.sap.com/thread/1497366

Thanks,

From RBEI,

Snehal

[Former Member · Accepted solution]

Hello Snehal,

Thanks for you adivce.

1.Only one user can't do GR.

2. I try to user se38 to run bbp_check_consistency, but I don't know how to find the mising PPOMA.

I will try to check it .

Thanks and Best Regard

Saffi

[vinita_kasliwal · Accepted solution]

Hi Wang

Check the cases below and confirm back .

1. Its for 1 user 1 PO or 1 User all PO's ?

2. If  1 PO check if it is locked / Blocked or not . You can check this in Me23n where you would see the below Deleted / Locked Button as shown

3. If none of the above check if the PO is released or not . you will see it in Header , Release strategy

4. Are the others able to do it for the same PO ?

5. If yes it is a role authorisation check the roles for both Portal / backend .

Let me know the results for these and we could check further !

[vinita_kasliwal · Accepted solution]

Also check if the below Del Complete indicator is marked or not ?

[Former Member · Accepted solution]

Hi Saffi,

Please do as following: -

1.     Go to SE38 --> Type the program here --> Click execute/F8

Select as Shown in screen shot and execute --> Check if its red as shown in screen shot and Check for the Attribute which are red and check whether it is somewhere linked to GR/Confirmation

From RBEI,

Snehal

[Former Member · Accepted solution]

Hello all,

Super user helps to do GR,  in SRM Portal no GR information ,but in SAP GUI 'PO History has GR'.

Thanks and Best Regard

Saffi

[vinita_kasliwal · Accepted solution]

I haven't still got this one ... can you explain a tad more from what i understand ..

user is not able to see the GR for this PO and Super user is able to see  and do GR correct ?

Like mentioned before :

1. Did you check if user is able to see for the other PO's ?

2. If not it has to be a role issue related to portal / Backend role for the user did you check that

As soon as the user tries to search for GR and fails to get it you should  go to su53 in backend  and check which authorizations are missing .

[Former Member · Accepted solution]

Hi Saffi,

Does it mean that the SRM is not getting updated with the backend GR number in the portal.

Is this the new issue. Is it also happening for the Super user.

Thanks.

From RBEI,

SNehal

[Former Member · Accepted solution]

Hello Kasliwal,

In SRM Portal there no GR exist, but in SAP GUI 'PO history' has GR, IR... I don't know why, for this PO, the GR has done by super user..

1.User can do GR for other POs.

2.For our SRM user, only have the access to use SRM Portal , doesn't have account in SAP GUI.

Thanks and Best Regard

Saffi

[Former Member · Accepted solution]

Hello Snehal,

For this PO user can't do GR, we let super user helps to do , but in SMR Portal there no date about GR, but in SAP GUI 'PO History' has GR,IR...

Thanks and Best Regard

Saffi

[former_member226243 · Accepted solution]

Hello Wang,

Please check the below two points.

1. The requestor/recipient in the PO must be same, i.e the PO will be seen in confirmation screen, only if the user is the recipient for that PO . this details can be checked at header level in overview tab.

2. In PO, confirmation based verification check box needs to be updated, go to item details - Related documents.

Regards,

Abhishek

[Former Member · Accepted solution]

Hello  Deshpande,

1.Requester/receipent is the same user.

2.PO related-documents, no GR document.

Thanks and Best Regard

Merry Christmas

Saffi

[Former Member]

Hi Wang,

Please check if there is any outstanding quantity exists for that PO.

Otherwise go to PO - Item data - Confirmation tab.

check whether No further confirmation is check marked or not.

Also pleas find the screenshot of the image.

Thanks

Saba

[Former Member]

Hello Saba,

Thanks,

I checked the 'GR' is marked.

It seems everything is ok, but requester still can't do GR.....

Really strange.

Thanks and Best Regard

Wang Saffi

[laurent_burtaire]

Hello,

if all suggestions given by forumers do not work, debug BBP_PD_PO_GETLIST function module.

Regards.

Laurent.

[Former Member]

Hello Laurent,

Ok I will try to do this, but I know little about debug.

Thanks a  lot

Saffi

[Former Member]

Hi

It is possible that GR created in ECC system and not updated back to SRM.

We use a custom report to sync such missing statistical data..

You can try FM-  BBP_PD_PO_ACT_VAL_UPDATE

Srrimaan

[Former Member]

Hello Muvvala,

Thanks  I will try to run this .

BR/Saffi

[Former Member]

Hi

Please check the note: 1797489

Regards!

[Former Member]

Hello Acecedo,

Ok, I will check that note.

Thanks and Best Regard

Wang Saffi

[Former Member]

Hello Wang

Your problem was solved?

Regards

[Former Member]

Hello Acevedo,

Super user helps to do GR, but I find in SRM protral there no GR information, but inSAP GUI has the 'PoO history', with GR .

Thanks a lot

Saffi

[Former Member]

Please mark the correct answers

[Former Member]

Hello Wang,

As per standard GR cannot be performed by user for below reasons.

1) GR already performed for full quantity and No Further Confirmations selected.

2) PO is having some errors in SRM system pertaining to posting date

3) Other users without super user role.

I hope as per checking the discussion above, first 2 points are addressed.

I am with the 3rd point , whether you are having super user role or not to perform confirmation.

If PO creator is not able to perform confirmation , then it is an issue.

I am thinking this would be an authorization issue. please check in that view.

Thank

Gupta

[Former Member]

Hello Gupta,

I checked user authorization.

This user has role to do GR.

Thanks a lot

BR/Wang Saffi

[nishantbansal91]

HI Wang,

Where this problem came,  In Powl???

Or this problem is came for specific U-ID.

Regards.

Nishant Bansal

[Former Member]

Hello Bansal,

In SRM Portal, when user try to do confirmation, central confirmation to search via 'PO'.

Thanks a lot

BR/Saffi

[nishantbansal91]

HI Wang,

It seems that this is authorization problem. As dummy give  the same org. you have check the records.

Regards

Nishant Bansal

[Former Member]

Hello Bansal,

Sorry I still don't know how to solve it .

Thanks and Best Regard

Saffi

[vinita_kasliwal]

HI wang

Please could you check the below things and get back .

1. It could be that the PO for whom you are trying to GR is fully GR'd so there is no more GR possible .

2. It could be the PO which you are trying to GR is 'Locked' and hence not possible to GR

There is also a way you could enhance this message let me know if this seems to be the issue so that we can check further

[Former Member]

Hello Kasliwal,

Thanks for your reply,

1 For these two POs never do GR before,

2 I do't know how to check whether it's blocked or not.

I checked the PO again, but still didn't find the reason,   no GR exist, requester has role to do GR, click the 'GR...' ,PO exist in SAP GUI.

Super user who can do GR for all POs, can search these two PO via 'central confirmation', why the requester can't search it. I really do't know......

Do you met this issue befor?

Waiting for your rely

Thanks and Best Regard

Wang Saffi