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How to completely close the Sales order with milestone payment

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How to close the Sales order with milestone payment where we have invoiced and received first 3 payments but now the final payment will not be made by the client. Hence invoicing is pending. Delivery has been completed but client will not return the material nor make the payment. Kindly advise

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Answers (1)

Answers (1)

moazzam_ali
Active Contributor
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Hi

Complete your delivery with VL_COMPLETE transaction and this will make that delivery complete without billing or reversing that.

After this put reason for rejection in order to complete its status.

Try this and update with your findings.

Thank$

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Delivery has been completed already and customer will not be returning the material nor making the payment. However due to milestone billing plan, the Final invoice was yet to be raised. Now the question arises if the payment is not gonna be received then how to complete or close this Sales order.

moazzam_ali
Active Contributor
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Can you share the document flow of this order? I am still not cleared. How many invoices and deliveries have been made. What are the statuses of accounting documents. Please paste two screens if possible. Document flow and mileston tab in order.

Thank$

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The payment milestone is pending for closing invoice amount 15,955.

Document flow is given below.. 3 payments have been invoiced and received for 47865 each.

moazzam_ali
Active Contributor
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Hi

The purpose of document flow was to see the document status which is not there in screen shot. Paste complete screen with statuses.

Thank$

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Screenshot below:

Former Member
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Hi Tripathi,

Just think this work around.. it will work for you..if your financial team accepts.

1.Configure a 100% Discount condition(Manual for prices & Taxes) in pricing procedure

2.Generate the Billing document, this makes sales order is status "complete"

3.Generate the Billing document for Zero value with 100% discount condition by maintaining manually, so the invoice value is zero.

4.Maintain the Texts either Header or Item level, due to non-Receipt of Payment from customer the order is closed with 100% discount..

Regards,

Jagadeesh

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Thanks Mr. Jagadeesh for this solution.

Former Member
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hi,

I agree for above case but how can we track for closed sales order again when payment received for milestone billing.