on 12-13-2013 6:02 AM
How to close the Sales order with milestone payment where we have invoiced and received first 3 payments but now the final payment will not be made by the client. Hence invoicing is pending. Delivery has been completed but client will not return the material nor make the payment. Kindly advise
Hi
Complete your delivery with VL_COMPLETE transaction and this will make that delivery complete without billing or reversing that.
After this put reason for rejection in order to complete its status.
Try this and update with your findings.
Thank$
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Delivery has been completed already and customer will not be returning the material nor making the payment. However due to milestone billing plan, the Final invoice was yet to be raised. Now the question arises if the payment is not gonna be received then how to complete or close this Sales order.
Hi Tripathi,
Just think this work around.. it will work for you..if your financial team accepts.
1.Configure a 100% Discount condition(Manual for prices & Taxes) in pricing procedure
2.Generate the Billing document, this makes sales order is status "complete"
3.Generate the Billing document for Zero value with 100% discount condition by maintaining manually, so the invoice value is zero.
4.Maintain the Texts either Header or Item level, due to non-Receipt of Payment from customer the order is closed with 100% discount..
Regards,
Jagadeesh
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