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crystal viewer does not work with Internet Explorer 11


We've been running the crystal html viewer fine on version IE10 but Microsoft just released IE11 and now our reports do not function properly in IE11. For example, we cannot see the entire report. Controls do not respond.

Is there a fix for this?



Former Member

From Supported Platforms:

Noting IE 11 (Preview), I suspect the issue is that there have been changes in Preview vs. Release. We'll have to test this and if the issue is confirmed submit to R&D for a fix. As an FYI, next available Service Pack for submitting of new issues is SP 9. ETA; end of March 2014. I will update this Discussion once I have tested this. Please note that there are no guarantees that the fix will be in SP 9.

- Ludek

Senior Support Engineer AGS Product Support, Global Support Center

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