Solman 7.1 BW usage for Incident & ChaRM

[Former Member]

Hi,

I want to start using ITSM BW Dashboard & ITSM BW reporting.

How to activate this BW & any configuration document for this?

Regards

PK

[former_member45419]

Hi PK,

pls refer below links for BW usage in ChaRM

http://scn.sap.com/community/it-management/alm/solution-manager/blog/2013/02/19/problems-on-itsm-ana...

SAPexperts | 8 New ChaRM Features with SAP Solution Manager 7.1

http://scn.sap.com/docs/DOC-29440

Regards

Nayeem

[Lluis]

Configuration Guide:

Dropbox - SAP ITSM Analytics on SAP Solution.pdf

If you found problems after activation check that;

http://scn.sap.com/community/it-management/alm/solution-manager/blog/2013/02/19/problems-on-itsm-ana...

Regards,

Luis

[Former Member]

Hello PK,

Please start from this wiki page

http://wiki.scn.sap.com/wiki/display/SAPITSM/SAP+ITSM+Analytics+on+SAP+Solution+Manager+7.1

BR,

K.