ChaRM - Use ZMMN instead of SMMN

[Former Member]

Hi All,

I am trying to configure transaction DNO_CUST04  with field PROCESS_TYPE (or CHANGE_REQUEST) for ZMMN (Maintenance Cycle) as we need to modify some parts.

Not able to get the ZMMN maintenance cycle to be created nicely, anyone encountered this issue?

Authorization is not an issue as I have put in * for the CRM_ORD_LP for the test user.

Any help is much appreciated,

Thank you,

[Former Member]

Hi Ferris:

We posted a solution in http://scn.sap.com/message/14784446.

You may want to take a look at it.

Regards,

Juan

[Former Member]

The application team do not like the "Go-Live Preparation" Project cycle phase and want it removed. This means that I would need to have ZMMN available for modification by the developers.

Any one know what parameter to set for DNO_CUST04 and what other required steps?

thank you

[Former Member]

anyone have any idea on this?

[prakhar_saxena]

HI Ferris,

Is it possible to elaborate or share exact requirement ...because SMMN is sufficient for various types of landscape for e.g. 1-2-3-4 tier etc

Regards

Prakhar

[Former Member]

Hi Prakhar,

Its a 4 system landscape with DEV, QAS, STG, PRD.

the requirement is to have an addition user status after STG import is done. this is to allow the ABAP lead to approve the workbench objects before the Change Manager approves it for production.

Thanks

[prakhar_saxena]

Hi Ferris,

Even if you have 2 3 4 or 5 tier ......you just need to modify the workflow for normal and urgent changes and systems are automatically added to your maintenance cycle with SMMJ so no need to modify it

Just modify the normal and urgent change as per your requirement

I have done this for many customer's with 4 or 5 tier or parallel landscape and it works without issues.

hope this helps

Regards

Prakhar

[Former Member]

Hi Ferris,

For 4 tier system, need to modify the standard ChaRM workflow. just add new action profile and condition before the PRD like ABAP Lead approval ( action), status ( ABAP lead approval for PRD) like.. customize it.

Please check the below link hoe to add new action in the ChaRM.

http://scn.sap.com/community/it-management/alm/solution-manager/blog/2012/06/06/how-to-insert-a-new-...

Rg,

Karthik

[Vivek_Hegde]

Hi Ferris,

The field PROCESS_TYPE in DNO_CUST04 represents the transaction type for Incident in Incident Management. You must have confused with SMMN with SMIN. They are two differents things totally !

Regards,

Vivek

[Former Member]

Hi Vivek,

I am aware of it, just that not fortunate enough to find any SAP documentation on the transaction DNO_CUST04 customizing fields and options.

Regards

Ferris