on 12-06-2013 10:49 AM
One of the customer has given a credit limit where 25% of the credit is been used. And he is with LOR risk category.Now the issue is whenever the order is created it throws an error saying maximum credit for open items limit exceeded and goes on block.
Can someone help me in understanding why the order is going on block though the credit limit is not exceeded??
And i see in OVA8 the open items is checked and blocked.
Hi KSK,
Did you get any clue what was causing your issue?
thanks,
Srinu.
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Hi all,
I am also facing similar kind of issue. In FD33 I can able to check the sales value of open sales orders for particular customer. Its showing some 100 bucks.
I have checked for open sales orders and as per Mr. MoazzM suggestion we have executed this RVKRED77 report program also, but still the same issue persists.
Finally we posted to SAP and waiting for their reply.
Hi Friend,
For this you can check the customization done in T-Code : FD32 and T-Code : OVA8 for Risk
category. (Customization done over here).
As per your query and my understanding, the credit limit is also calculating for the Open sales Order
and Open delivery. So it's better to check in the report for the particular customer weather any open
sales order is existing or not through T-Code : FD32 and confirm.
If you had done any changes in any customization then you have to run a program in T-Code :SE38
"REVKRED77" for all customers to avoid any data inconsistency as the update group is being
changed in a LIVE System i. e Production
Hope this will help you to get your solution
Regards,
Kundan
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Dear Kundan
can you plz explain functionality of below program,it should be done for any configuration change or respective to credit setting only. plz explain as i don't know any thing about this and running in production
is risky?
plz guide..
Any changes in any customization then you have to run a program in T-Code :SE38 "REVKRED77"
regards
Hi Friend,
RVKRED77 is a standard ABAP report available within your SAP system (depending on your version and release level). Below is the standard documentation available for this report and a few details of other objects it interacts with such as tables, function modules, includes etc. If you would like to see the full code listing simply enter RVKRED77 into the relevant SAP transaction such as SE38 or SE80.
Although this basic information may have limited use other that for reference, within the comments section below there is also an opportunity for anyone to add useful hints, information and links to existing content specific to this abap report. This page will therfore over time start to contain a useful amount of information that can be found quickly, simply by searching on the object name, RVKRED77.
As all theory information i had got from this link : RVKRED77 SD: Reorganization of credit data after update errors - SAP Report - ABAP
Only if any customization is changes.
Since i had worked on this on my last project.
Hope this will help you.
Regards,
Kundan
Hi Friend,
As in my last project the issue was that , the client want to stop the credit limit at delivery level not at Order level. And also due o some activities it was not working properly at the sales order. So i had changes the Update field at credit control area to delivery level and also done some changes in Credit rick category. Now after that i had run this program to remove the inconsistency data of the customer.
After performing all above task the system is working fine now and the client is also happy.
Hope this will help you for your future.
Regards,
Kundan
Hi
For this kind of query its better to paste screen shot of FD33 and OVA8. Please do that if possible.
I have a feeling that order is being blocked not because of credit check but because of over due invoice. Since you have mentioned that open items is checked and blocked so look into this that whether customer has some open item or not which is in over due status.
Thank$
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Because of Open items is checked in the OVA8 , system is through this error.
The functionality of the Open items field is even though customer does not exceed the given credit limit if the customer invoice are over due by the mentioned % against the open items field in OVA8 system block the document.
Still if you want confirm goto FBL5N enter the customer account(payer) and see the over due invoices and compare the % with OVA8 if maintained.
in your case also the same thing happened.
Try to release the document either through VKM1/VKM3 then you can proceed.
Please let me know if you still more help.
thanks,
Srinu.
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