Error during dual stack split

[Former Member]

Hi all,

   I am performing a dual stack split on (ERP 6 EHP6). operating system is Suse Linux(11.1) and MaxDB(7.9.8). using SWPM. During the export of Primary application server phase, it is giving the following error.

An error occurred while processing option <i>Du

al-Stack Split > MaxDB > Keep Database > Standard System or Distributed > Export

Primary Application Server of Dual-Stack System( Last error reported by the ste

p: Execution of UTL tool '/usr/sap/<SID>/SYS/exe/jvm/linuxx86_64/sapjvm_4.1.023/bi

n/java -classpath /sapmnt/<SID>/global/sltools/sharedlib/sap.com~tc~bl~offline_lau

ncher~impl.jar -showversion -Xmx256m com.sap.engine.offline.OfflineToolStart com

.sap.sl.ut.manager.UtlMain /usr/sap/<SID>/SYS/global/security/lib/tools/iaik_jce.j

ar:/usr/sap/<SID>/SYS/global/security/lib/tools/iaik_jsse.jar:/usr/sap/<SID>/SYS/glo

bal/security/lib/tools/iaik_smime.jar:/usr/sap/<SID>/SYS/global/security/lib/tools

/iaik_ssl.jar:/usr/sap/<SID>/SYS/global/security/lib/tools/w3c_http.jar:/sapmnt/I0

4/global/sltools/sharedlib:/sapdb/clients/<SID>/runtime/jar/sapdbc.jar -export -ty

pe=keydb -expfile=usages_data_<SID>.xml -log=UTL_load_usages.log -sid=<SID> -dsn=jdb

c/pool/<SID> -ssprops=/usr/sap/<SID>/SYS/global/security/data/SecStore.properties -s

sk=/usr/sap/<SID>/SYS/global/security/data/SecStore.key' aborts with return code 2

. Check 'UTL_load_usages.log' and '/tmp/sapinst_instdir/NW73/DSS/KeepDB/ADA/Expo

rtPAS/UTL.java.log' for more information.)</i>. You can now: </p> <ul> <li> Choo

se <i>Retry</i> to repeat the current step. </li> <li> Choose <i>Log Files</i> t

o get more information about the error. </li> <li> Stop the option and continue

with it later. </li> </ul> <p> Log files are written to <code>/tmp/sapinst_instd

ir/NW73/DSS/KeepDB/ADA/ExportPAS</code>. </p> </body></html>

I checked the UTL_java.log and it has the following message.

Error: could not find libjava.so

Error: could not find Java 2 Runtime Environment.

Need help in resolving the issue.

Warm regards,

Balaji.P

[Reagan · Accepted solution]

Hello

Have you set the JAVA_HOME environment variable ?

Find out whether there is java installed.

which java

Then set the JAVA_HOME and restart the activity.

eg: setenv JAVA_HOME /usr/lib64/jvm/jre

Regards

RB

[Former Member · Accepted solution]

Hi Reagan,

     Java is already installed. Please find the output for env variables and java attached. These are for

root user.

hostname:~ # which java

/usr/bin/java

Hostname:~ # java -version

java version "1.7.0_45"

Java(TM) SE Runtime Environment (build 1.7.0_45-b18)

Java HotSpot(TM) 64-Bit Server VM (build 24.45-b08, mixed mode)

Hostname:~ # env|grep lib

JRE_HOME=/usr/lib64/jvm/jre

PATH=/sbin:/usr/sbin:/usr/local/sbin:/root/bin:/usr/local/bin:/usr/bin:/bin:/usr/bin/X11:/usr/X11R6/bin:/usr/games:/opt/kde3/bin:/usr/lib64/jvm/jre/bin:/usr/lib/mit/bin:/usr/lib/mit/sbin:/opt/gnome/bin

JAVA_BINDIR=/usr/lib64/jvm/jre/bin

JAVA_HOME=/usr/lib64/jvm/jre

PKG_CONFIG_PATH=/opt/gnome/lib64/pkgconfig:/opt/gnome/share/pkgconfig

JAVA_ROOT=/usr/lib64/jvm/jre

Warm regards,

Balaji.P

[Reagan · Accepted solution]

Hello Balaji

Error: could not find libjava.so
Error: could not find Java 2 Runtime Environment.

It looks like the system needs Java 2 Runtime Environment

hostname:~ # which java
/usr/bin/java
Hostname:~ # java -version
java version "1.7.0_45"
Java(TM) SE Runtime Environment (build 1.7.0_45-b18)
Java HotSpot(TM) 64-Bit Server VM (build 24.45-b08, mixed mode)

But you have an older version (build 1.7)

Check whether there is a compatible version of Java available on the server and if yes point the JAVA_HOME to that location.

Else update the JRE to a compatible one and restart the sapinst.

Regards

RB

[Reagan · Accepted solution]

Also try to set the sidadm user with the JAVA_HOME setting.

Refer to this thread

http://scn.sap.com/message/3626740

Regards

RB

[Former Member · Accepted solution]

Hi,

Can you please post the full log .UTL.java.log

What is the java version. As per the logs it looks to be NW 7.3.

. Check 'UTL_load_usages.log' and '/tmp/sapinst_instdir/NW73/DSS/KeepDB/ADA/Expo

rtPAS/UTL.java.log' for more information.)

For the jvm version only 6.1 SAPJVM is supported but it looks like that you are using sapjvm 4.1.

/usr/sap/<SID>/SYS/exe/jvm/linuxx86_64/sapjvm_4.1.023/bi

n/java -classpath /sapmnt/<SID>/global/sltools/sharedlib/sap.com~tc~bl~offline_lau

So the jvm version that you are using is not supported as per PAM. Please upgrade the JVM to 6.1 and see if it  helps.

Thanks

Rishi Abrol

[Former Member]

Hi All,

  The issue has been resolved after JVM has been upgraded to 6.1as recommended by Rishi,  and I took a reboot of the system and started the split tool again it was working fine.

Regards,

Balaji.P