Enabling Actions in Incident

[Former Member]

Hi,

I am not able to see 'Actions' button in Incident header.

System is not shwoing Actions button after 'Create followupbutton'

Where to activate this ?

Regards

PK

[Former Member]

P K,

check if  1647911 - Work Center: no action when confirming in preview area

this note can help you.

Regards,

Ravi

[prakhar_saxena]

Hi PK

check below note and maintain entries in AGS_WORK_CUSTOM

1340645 - Custom actions in the message processing UI (Web Dynpro)

hope this resolves

Regards

Prakhar

[Former Member]

Hi PK,

What SP level you have?

Here SP08 and there is a button "Action"

Rg Dan