Note to Payee-> Text not displayed if not entered on the first item during Refund

[Former Member]

Hi Experts,

We are facing some issues in the text that is displayed in Note to payee when refund happens after the upgrade.

Apparently, if there are multiple line items to be refunded to the customers and the user enter text in any of the sub-item except the first one the text doesnt appear in note to payee.

I checked the standard program SAPFKPY3 that creates the DME medium, it picks up the first item form the table DPAYP and leaves the loop.

The issue is if the text is entered in the first item or if there is a single open credit item to be refunded then it appears in the Note to payee.

But in case there are multiple items to be refunded and user enter text in any of the open credit item except for the first one, it doesnt appear. They want the flexibility to enter the text in any of the credit item.

Also they want the length of this text to be more than what is configured now, I tried increasing it via FQP3 -> selecting the format=>Text Fields for Reference Information. But this doesnt seem to work.

Has anyone come across such a situation.

Thanks a lot in advance.

Regards,

Priyanka

[AmlanBanerjee]

Hi Priyanka,

I don't think standard Program SAPKPY3 picks up the note to payee text from the table DPAYP.

SAPFKPY3 triggers the Payment medium based on the payment method and the paying company code that you are using for executing the FPY1 run.

In the Payment medium (FQP3), there are FM assigned, which basically retrieves the information from DPAYP and DPAYH tables to create the file that is to be sent to Bank\payment agency,

So you have to check those FM's assigned to the payment medium that you are using.

Also check SAP KBA note 533686.

Hope it helps..

Thanks,

Amlan

[Former Member · Accepted solution]

We need to maintain right length in the DMEE tree and also adapt the customizing in FQP3, FQP4 and FQP5. Especially in FQP5 for the respective Note to payee. If we want the text to be picked up from any open credit item which is refunded we need to maintain <<Information Lines per Payment = 1 >> and << Item text lines = 1>>