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An unexpected error occurred when retrieving all backend systems available for user mapping

Former Member
0 Kudos

Hi Experts,

When I am trying to access the user details in user administration tab getting below error message

An unexpected error occurred when retrieving all backend systems available for user mapping

I am using EP 7.0 version.

Please suggest on this.

Regards,

Pavan

Accepted Solutions (0)

Answers (1)

Answers (1)

Reagan
Advisor
Advisor
0 Kudos

Hello

Please check the default trace files when the issues occurs.

Regards

RB

Former Member
0 Kudos

Hi Reagan,

I apologize for late reply...

I have verified SSO connections aswellas LDAP connection test all looking good. Verified the Trace files as well.

Now user is able to perform the task but the issue is still existing in the server...

Can you please suggest on this.

Thanks,

Pavan

Reagan
Advisor
Advisor
0 Kudos

Hello Pavan

Could you provide us the screen shots and the error logs (if available) when the issue occurs ?

Regards

RB