on 12-02-2013 5:13 AM
Dear Experts,
I am facing Problem during Print preview for particular user.It gives blank screen" Print preview of local page 0001 of 0001 as PDF zooom-110%".
I am not able to find correct Authorization object.Print preview from all of the docs. like sp02,me23n,other z prgrams,
Regards,
Krishna,
Hello Krishna,
It seems not like the authorization problem.Does the problem also happen if the spool request data type
is not PDF file?If the problem only occurs when display PDF file,Pls check your Adobe reader version.
Thanks&Regards
Jie Bai
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Hi Krishna,
try the print-preview with another printer out of spad. Sounds like you got a problem with specific printers. Id don't think, you got a problem by user.
For example LOCL will not work (I think you know that, but I want to make the point clear) and some others also got problems by rendering Adobe.
Regards
Florian
Hi Krishna,
Last point should be, trace with TA ST01 all Authorization object's and see if you got a difference between your users.
Let us know, what the result was. I know, it is not that easy to read it, but I think there is no other way...
If that doesn't work for you, we need some screenshots here.
Regards
florian
Hi Krishna,
here is a link right to the official help site
Regards
Florian
Hi Sudarshan,
The problem is, that you have to share more details on that. What printer do the guy use, does it also fail, if the user uses another workstation? Please try the things mentioned above and share the results. If there is nothing working for this user, create a temp-user and give the user acess to it. I don't think it is a problem, the user got, moreover I think the workstation might be making trouble.
Regards
Florian
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