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Image upload not working

Former Member
0 Kudos

Hi,

all of the sudden the image upload is not working anymore. Whenever I try to upload an image to a certain document, I can choose it from my computer, but the upload button remains greyed out. It used to work a while ago.

Is there a known issue?

Thanks and best regards

Sarah

Accepted Solutions (0)

Answers (5)

Answers (5)

JasonLax
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hello,

The issue was resolved and is being rolled out now. However, it might take until the end of day Wednesday to complete (should be fully restored Thursday).

Some members are now able to insert images after clearing their web browsers cache so you can try that too.

Jason

mohamedhasanrifaie_m
Active Participant
0 Kudos

For a workaround, add image as an attachment in case you have few screenshots. Thanks

JasonLax
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Sarah,

This bug was reported here so please follow that thread for updates.

It's also listed on

Jason

RamanKorrapati
Active Contributor
0 Kudos

Hi,

Seems like there is an issue. i tried to attach a jpeg, After selecting the image; insert button button was grayed out.

SCN Team;

Please check on it.

Thanks

Former Member
0 Kudos

Hello Sarah,

Same issue with me too.. I am not able to re-post my blog/document but for Threads(Question/Discussion) its working fine.

I saw same kind of thread "An error occurred while trying to submit your post. Please try again."

  . Hope it will help us