"Running but Dialog Queue unaivailable" - kernel upgrade

[Former Member]

Hello,

I am running R/3 ECC 5.0 with Oracle 9i on Windows 2003 Server. I upgraded the Kernel to Patch155, but after replacing files in folder \usr\sap\<SID>\SYS\exe\run I am getting error message in SAP Management Console for disp+work.exe process (Dispatcher) "Running but Dialog Queue info unavailable" and the color remains yellow. I can log on to the system without any problem.

Following is the Developer Trace for disp+work.exe porcess:

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trc file: "dev_disp", trc level: 1, release: "640"

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Tue Mar 13 19:09:13 2007

kernel runs with dp version 133(ext=102) (@(#) DPLIB-INT-VERSION-133)

length of sys_adm_ext is 312 bytes

sysno 02

sid AMQ

systemid 560 (PC with Windows NT)

relno 6400

patchlevel 0

patchno 155

intno 20020600

make: multithreaded, ASCII

pid 3856

***LOG Q00=> DpSapEnvInit, DPStart (02 3856) [dpxxdisp.c 1100]

shared lib "dw_xml.dll" version 155 successfully loaded

shared lib "dw_xtc.dll" version 155 successfully loaded

shared lib "dw_stl.dll" version 155 successfully loaded

shared lib "dw_gui.dll" version 155 successfully loaded

shared lib "dw_mdm.dll" version 155 successfully loaded

Tue Mar 13 19:09:18 2007

• WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 5 seconds

***LOG GZZ=> 1 possible network problems detected - check tracefile

and adjust the DNS settings [dpxxtool2.c 3896]

MtxInit: -2 0 0

DpSysAdmExtInit: ABAP is active

DpIPCInit2: start server >sap02_AMQ_02 <

DpShMCreate: sizeof(wp_adm) 12424 (828)

DpShMCreate: sizeof(tm_adm) 2379840 (11840)

DpShMCreate: sizeof(wp_ca_adm) 18000 (60)

DpShMCreate: sizeof(appc_ca_adm) 6000 (60)

DpShMCreate: sizeof(comm_adm) 192000 (384)

DpShMCreate: sizeof(vmc_adm) 0 (364)

DpShMCreate: sizeof(wall_adm) (22440/34344/56/100)

DpShMCreate: SHM_DP_ADM_KEY (addr: 04730040, size:

2671256)

DpShMCreate: allocated sys_adm at 04730040

DpShMCreate: allocated wp_adm at 047317D8

DpShMCreate: allocated tm_adm_list at 04734860

DpShMCreate: allocated tm_adm at 04734888

DpShMCreate: allocated wp_ca_adm at 049798C8

DpShMCreate: allocated appc_ca_adm at 0497DF18

DpShMCreate: allocated comm_adm_list at 0497F688

DpShMCreate: allocated comm_adm at 0497F6A0

DpShMCreate: allocated vmc_adm_list at 049AE4A0

DpShMCreate: system runs without vmc_adm

DpShMCreate: allocated ca_info at 049AE4C8

DpShMCreate: allocated wall_adm at 049AE4D0

MBUF state OFF

EmInit: MmSetImplementation( 2 ).

<ES> client 0 initializing ....

<ES> InitFreeList

<ES> block size is 1024 kByte.

Using implementation flat

<EsNT> Memory Reset disabled as NT default

<ES> 1227 blocks reserved for free list.

ES initialized.

Tue Mar 13 19:09:19 2007

rdisp/http_min_wait_dia_wp : 1 -> 1

***LOG Q0K=> DpMsAttach, mscon ( sap02) [dpxxdisp.c 10036]

DpStartStopMsg: send start message (myname is

>sap02_AMQ_02 <)

DpStartStopMsg: start msg sent

CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.

CCMS: Initalizing shared memory of size 40000000 for monitoring

segment.

CCMS: start to initalize 3.X shared alert area (first segment).

Tue Mar 13 19:09:20 2007

DpMsgAdmin: Set release to 6400, patchlevel 0

MBUF state PREPARED

MBUF component UP

DpMBufHwIdSet: set Hardware-ID

***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c 1025]

DpMsgAdmin: Set patchno for this platform to 155

Release check o.K.

Tue Mar 13 19:09:45 2007

MBUF state ACTIVE

DpModState: change server state from STARTING to ACTIVE

......

Can anyone help me please?

Thank you

[Former Member]

Hello,

I have tried with two kernel patches : 139 and 155. I have disp+work.exe in kernel 155 ( 30.10.2006) and in 139 ( 17.07.2006 ), too, but I don't have sapstartsrv.exe. sapstartsrv.exe ( 5.11.2004 ) is the old one. I can't find a new sapstartsrv.exe.

What else can I do?

Thank you

[former_member214355]

Hello Raluca

The problem should be solved if SAPSTARTSRV.EXE is on the same

patch level as disp+work.exe.

Thanks

Kenny