I do not receive EWA reports probably after ST-A/PI upgrade

[former_member211576]

Hi experts,

  I do not receive EWA reports probably after ST-A/PI upgrade. How do I troubleshoot this issue? Should I upgrade ST-A/PI in solution manager, too?

[Former Member · Accepted solution]

Hi,

Please check the below note.

1684537 - EWA not sent to SAP: troubleshooting guide

1826552 - EarlyWatch Alerts (EWA) reports in Solution Manager 7.1 is not being sent by email

Thanks

Rishi abrol

[Former Member]

Hi,

Run the rtcctool in the solman and patch the ST-PI and ST-A/PI if required.

Please check the below notes for EWA troubleshoot

1907383 - How to setup and troubleshoot EarlyWatch Alert reports in SAP Solution Manager 7.1

For SP10 -  1924199  - EarlyWatch Alert Management SP10+

Rg,

Karthik