Dunning Activities configuration

[Former Member]

Hi Friends,

with Dunning level 30 the following activities needs to be triggered.

1. Customer needs to be blocked either if the open balance is less than 10 or greater than 10 - Activity ZLOC

2. If the balance is less than 10 Euros, the amount should be written off. - Activitiy - ZKBA

and so on..Please find the screenshot attached.

This is working as expected.

Now I made a change so that the rest of the requirement remains the same. Only with blocking of the customer.

Requirement:- Customer needs to be blocked only if the open balance more than 4,50€. I have made inserted the following 2 lines..

4,50 EUR 0 1 ZLOC 01

10,00 EUR 0 1 ZLOC 01

Then dunning activity ZKBA is not getting triggered.

still no luck. Please throw some light into the following issue.

Thanks in advance!

[Former Member · Accepted solution]

Thank you friends. I found a solution to handle it. It is working as expected. I have made a mistake with column Nr. I have corrected it further.