IGS Issue :: ICU shared libraries are not loaded [nlsui0_mt.c 2376] pid = 28357

[mohsin_m3]

Hi,

I am trying to start IGS with below command but it ended with error :: ICU shared libraries are not loaded [nlsui0_mt.c 2376] pid = 28357

/usr/sap/SID/DVEBMGS38/exe/igspw_mt -mode=profile pf=/usr/sap/SID/SYS/profile/SID_DVEBMGS38_hostname &

********************************************************************************************************************************************************

hostname:SIDadm : SID 12# disp+work

--------------------
disp+work information
--------------------

kernel release                721

kernel make variant           721_REL

compiled on                   HP-UX B.11.23 U ia64 for hpia64

compiled for                  64 BIT

compilation mode              UNICODE

compile time                  Feb 28 2013 11:41:46

update level                  0

patch number                  100

source id                     0.100

---------------------
supported environment
---------------------

database (SAP, table SVERS)   700
                              710
                              701
                              702
                              711
                              720
                              730
                             
operating system

*******************************************************************************************
*******************************************************************************************

-rwxr-xr-x   1 SIDadm     sapsys         174 Oct 12 04:02 igsexe.lst
-rwxr-x---   1 SIDadm     sapsys     113173446 Oct 12 04:02 igsexe_5-20007786.sar
-rw-r-----   1 SIDadm     sapsys          51 Oct 10 00:31 igsexe_6-20007790
-rw-r-----   1 SIDadm     sapsys     41419798 Oct 10 00:31 igsexe_6-20007790.sar
-rwxr-xr-x   1 SIDadm     sapsys         472 Oct 12 04:02 igsmanifest.mf
-rwxr-xr-x   1 SIDadm     sapsys     34734072 Oct 12 04:02 igsmux_mt
-rwxr-xr-x   1 SIDadm     sapsys     15829376 Oct 12 04:02 igspw_mt
-rwxr-xr-x   1 SIDadm     sapsys     13593224 Oct 12 04:02 igswd_mt
hostname:SIDadm : SID 14# pwd
/sapmnt/SID/exe
hostname:SIDadm : SID 15#

*******************************************************************************************
*******************************************************************************************

total 20560
drwxr-x---   2 SIDadm     sapsys        8192 Oct 12 04:06 conf
-rw-------   1 SIDadm     sapsys     10486272 Nov 26 12:33 core
drwxr-x---   7 SIDadm     sapsys        8192 Oct 12 04:06 data
drwxr-x---   2 SIDadm     sapsys          96 Oct 12 04:06 dump
-rwxr-x---   1 SIDadm     sapsys           6 Oct 12 04:06 igshelper.lst
-rwxr-x---   1 SIDadm     sapsys         226 Oct 12 04:06 igshelpermanifest.mf
drwxr-x---   2 SIDadm     sapsys          96 Oct 12 04:06 log
hostname:SIDadm : SID 18# pwd
/usr/sap/SID/DVEBMGS38/igs
hostname:SIDadm : SID 19#

*******************************************************************************************

*******************************************************************************************

Thanks and Regards

Mohsin

[AtulKumarJain]

Hi Mohsin,

Please check below sap note

Note 1640751 - IGS Error: Could not open the ICU common library

Note 519753 - Problems with ICU shared libraries

please check lib file it may be corrupted.

you can check using ldd lib* command.

BR

Atul

[ashish_vikas]

please check :

1640751  - IGS Error: Could not open the ICU common library

make sure you are having correct IGS version.

Also as per note :  1713986  - Installation of kernel 721 (EXT)

If you use the Internet Graphics Server (IGS): the kernel 721 (EXT) runs with the 720 (EXT) version of the IGS. So you will have to download the archives

igsexe.sar 1 and, optionally, igshelper.sar

best regards

ashish

[ashish_vikas]

So install : igsexe_6-10007944.sar & igshelper_4-10007944.sar

best regards

ashish

[Former Member]

Hi,

Please check that the files in the directory

/usr/sap/SID/DV*/igs

Have the correct permission and the correct version.

Try the below command to start the process.

nohup /sapmnt/SID/exe/igswd_mt -mode=profile pf=/usr/sap/SID/SYS/profile/SID_JXX_hostname &

Thanks

Rishi Abrol