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RZ21 Communication Status - Shutdown

Former Member
0 Kudos

Hi all,

After creating the CSMREG user, i 've downloaded the CSMCONF file and then registered the CCMS agent . But when i go to transaction RZ21 and check for locale agent under section Topology, it shows the agent but it shows the communication status as shutdown.

Any clues.

Regards Rahul.

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

could you please check whethere the service for SAPCCMS service is running? and check the log for sapccms log.

Cheers,

-Sunil

Former Member
0 Kudos

Hi sunil,

The SAPCCMS service is down. tohugh i tried restaring it from the services option provieded by windows. it just getting started and again goes down. what can be the reason for this. The logon type for this service is showed as ' local system'( in the services list itself).

regards

Rahul.

agasthuri_doss
Active Contributor

Answers (1)

Answers (1)

prateek
Active Contributor
0 Kudos

Hi Rahul,

Try applying the patch provided in SAP Note 805177

Also, have a look at SAP Note 110368

Regards,

Prateek