Slow running CRM_DNO_MONITOR report

[stephane_lamarche]

Hi,

I'm having users complaining about crm_dno_monitor report running slow first thing in the morning. After they've run it once they response time is ok, but it takes 2-3 minutes to run first thing in the morning.

Is this some kind of buffer parameter which needs to be increased?

It also does it after not using the transaction for several hours.

Any ideas?

Thanks

Stephane

[Former Member · Accepted solution]

Hello Stephane,

I'm not sure what exactly version your running of but check note

1682829 - Performence improvement for CRM_DNO_MONITOR

BR,

K.

[stephane_lamarche · Accepted solution]

I had also found this note, but it's for 4.0 and I'm on 7.1

Thanks

[stephane_lamarche · Accepted solution]

I have also opened a message with SAP. I'll post their reply on here....

[Former Member · Accepted solution]

OK,

Have try new options lkie solman_workcenter (inicident mgt tab) and CRM_UI (export to excel charts).?

BR,

K.

Message was edited by: Kamil Kubrak

[prakhar_saxena]

Hi Stephane

In new version you have to use the new interface for reporting which is more enhanced reporting as compared to older version.

Solman_workcenter or sm_crm transaction

check my below document for generating daily reports etc

http://scn.sap.com/docs/DOC-46560

Regards

Prakhar