on 11-22-2013 8:53 AM
Hi experts,
I am in Solution Manager 7.1, step Managed Systems Configuration (the managed system is Solman itself at this time).
In step 2: Check Prerequisites I am getting error:
Solution Manager does not fulfill the Diagnostics prerequisites
The problem is that there is no much info what is really missing.
Could you share your suggestions on this?
Regards,
SH
Hi ,
If shows " Solution Manager does not fulfill the Diagnostics prerequisites" means having the issue in the solution manager system.
Check in the system preparation, step -2 (Check Software Prerequisites) log for details
"To perform this activity manually, check the below steps:
Rg,
Karthik
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Hi,
Managed system setup check the software prerequisities for both managed system and solution manager diagnostic prerequisities
This step check the below activites
Follow at least the recommendations listed in SAP Note 1483508 to comply with
the Root Cause Analysis requirements
(https://service.sap.com/sap/support/notes/1483508)
Note that a Diagnostics Agent must already been connected to the Solution
Manager (cf System Preparation scenario -> Step 6.4 Connect Diagnostics
Agent).
paste the Detail show log and screen .
Rg,
Karthik
Hi SH
This note looks like the solution to the issue you are experiencing there.
Best regards
Tom
Update:
The problem was with SLD.
I re-run RZ70 and the problem was resolved; The LMDB data is now correctly updated and the data is shown as it should.
Thanks everybody for your valuable help.
Kind Regards
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Hi,
Probably the SAP Solution Tool Plug-In (ST-PI) is meant. So please check this and upgrade it to the latest SP.
Regards,
Himanshu
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Hi,
There may be lots of reason for this,
1. DIA agent, OS collector with proper release level
2. FQDN host name maintenance
3. error in DIA agent registration
check the E2E diagnostic agent troubleshooting guide from here
http://wiki.scn.sap.com/wiki/display/SMSETUP/Diagnostics+Agent+Troubleshooting
and the setup guide from here
http://wiki.scn.sap.com/wiki/display/TechOps/RCA_Home]
Please check
Thanks
Jansi
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Hi Jansi, Thanks for the links.
In Managed Systems, hosts tab, I have this situation:
on the other hand,
The agent is Started and Connected.
The AGENT_NOT_FOUND and the missing Server Name in Agents Administration seems to point to some problem. Do you have any suggestion?
1. DIA agent, OS collector with proper release level
I have updated and i think it is ok.
2. FQDN host name maintenance
i have maintained FQDN
3. error in DIA agent registration
there seems to a problem with this, but do not know exactly where to look for.
Thanks,
SH
Hi,
Well, SAP Solution Manager 7.1 SPS 08 was installed in this system. Also,
1775242 - SAP Solution Manager - basic function 7.1 SP8 was implemented.
Is there something I am missing from your post?
Hi SH
The latest best practice recommendation from SAP is to use Diag Agents on the fly (not only for HA support):
The wiki page contains the needed information on how to install / configure and post process.
Your agent in "NOT FOUND" in your managed SAP system setup because the server name is not set. From within Agent Administration you should be able to right click that agent and set the server name from there.
Best regards
Tom
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