PI alerts are not working

[former_member550907]

Hi guys!

Need your help

I configured alert using this manual http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/00e97ba2-85ce-2b10-20bc-bc05cd172...

http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/00e97ba2-85ce-2b10-20bc-bc05cd172...

I do not receive any alerts, but when I test the alert category using the report RSALERTTEST, an alert is delivered.

Do you have any idea about the causes of this issue?

Regards,

Rinaz

[Former Member · Accepted solution]

Hi Rinaz,

instead of * , give some sender component and receiver component names and check.

let us know the result.

Regards,

Mastan vali

[former_member550907 · Accepted solution]

HI Mastan,

not work

[Former Member · Accepted solution]

Hi Rinaz,

where are you forcing the message to fail?

if its in IE try select IE instead of No restriction and error category as Mapping*

[Former Member · Accepted solution]

Hi Rinaz

Go to SM59 and check whether the RFC destination CentralMonitoringServer-PIAlerts is running fine or not.

Also execute transaction SALRT1 and make sure that the RFC dest of alert server is set to

CentralMonitoringServer-PIAlerts

[former_member550907 · Accepted solution]

HI Mastan,

On your recommendation alert not work

[former_member550907 · Accepted solution]

HI Sarkar,

[Former Member · Accepted solution]

Hi Rinaz

Lets check the last option. Can you please check the following

1. Execute T-code SE16 and check table SXMSALERTRULES and provide the screen shot.

2. Provide the screen shot of your failed messages in moni showing the sender ,interface ,namespace details.

[former_member550907 · Accepted solution]

HI Sarkar,

[Muniyappan · Accepted solution]

Hi,

can you try RSALERTPROC report in se38 and confirm the alerts?http://sapnwnewbie.blogspot.in/2011/03/alrtproc-transaction-to-process-xi.html

then try to restart the failed message.

Regards,

Muniyappan.

[Former Member · Accepted solution]

Hi Rinaz,

Execute the report SXMSALERT_LOGREADER as Indrajit suggested.

Check the Alert inbox (RWB --> Alert inbox) for any alerts received.

Check the below blogs for trouble shooting.

http://scn.sap.com/community/pi-and-soa-middleware/blog/2005/09/09/xi-alerts--troubleshooting-guide

http://scn.sap.com/community/pi-and-soa-middleware/blog/2005/09/09/xi-alerts--step-by-step

Regards,

Pranav

[Former Member · Accepted solution]

Hi Rinaz

This is really strange. Everything looks good. Change your alert rule by providing sender component,namespace, interface .

Choose the option integration Engine and put error category as *.

Save the rule and then click on the update table option below

Then made a test with failed message in moni. Immediately execute report SXMSALERT_LOGREADER .It should display the log whether successful or error message

[former_member550907 · Accepted solution]

HI Ram,

I сhecked the Alert inbox (RWB --> Alert inbox) - no messages

[Muniyappan · Accepted solution]

Hi Rinaz,

screen shots crearly state that alerst are not yet confirmed.

because you have checked the option "Suppress Multiple Alerts of this Rule" in alert rule.

go to runtime workbench and uncheck the option.

run the report RSALRTPROC to confirm the alerts.

now try to restart the failed messages.

Regards,

Muniyappan.

[Former Member · Accepted solution]

Hi Rinaz

Looks like you are very close to the solution.

In the Alert Inbox check whether you have confirmed the Alerts which are already generated.

If supress alerts check box is check for alert rules , if the previous alert is not confirmed the next alert wont be triggered.

Check the Report RSALERTPROC and delete the Old alerts.Then made a test. This time it should work.

[former_member550907 · Accepted solution]

Yippee!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Thank you very much!

[Muniyappan · Accepted solution]

report name will be RSALERTPROC.. sorry for typo.

[former_member550907 · Accepted solution]

Yeah all right!
Your advice helped me!

Regards,

Rinaz

[former_member550907]

Thanks to all!!!
You all are very good professionals

Regards,

Rinaz

[Former Member]

Hi Rinaz

Check the rules you have created  in RWB. There is a option for Active. Make sure that you have checked that.

Also make sure that the failed message satisfies the condtions you have specified in the rule.

You can also execute report SXMSALERT_LOGREADER in SE38 to check if there is any errors or not.

[former_member550907]

Hi Sarkar

See screenshots

[Muniyappan]

Hi Rinaz,

Did you check the question no 10 in the note 913858?

did you check st22 for PIRWBUSER user?

try to do connection test for CentralMonitoringServer-PIAlerts.

it should be having user PIRWBUSER in the logon.

check PIRWBUSER credentials also.

Regards,

Muniyappan.

[former_member550907]

HI Marasamy

First thing I did is checked user PIRWBUSER

st22 not dumps

[Muniyappan]

Hi Rinaz,

can you deselect "Suppress Multiple Alerts of this Rule"  in the alert rule definition. then try.

Regards,

Muniyapapn.