Windows GUI 640 Exception 0xC000008C with ID=0x7C81EB33/0x5B9CE4DC occurred

[gurbirbhatia]

Hi,

Please search this note for this keyword 0x7C81EB33/0x5B9CE4DC:

0499555 Exceptions in SAPGUI for Windows

If the keyword isn't listed in this note, please open a call on component BC-FES-GUI with a description how to reproduce this bug. Furthermore save this email and wait until the SAPGUI support gives you an email address to send it to.

Meanwhile, please apply note 520688 to optimize the trace result.

[Former Member]

Hello,

One of our users received this error message (the one stated in the first post here) when accessing the GUI from his email. What does this mean and does anyone know how to fix it? He is trying to access a link in his email to approve a purchase requisition in SAP.

MV

Edited by: Mindee Venidis on Oct 17, 2008 8:45 PM

[Former Member]

have him upgrade to the latest SAPGUI. You can even use SAPGUI 710, it doesn't have to coorespond w/ the back-end system.

[Former Member]

He is on 640 w PL 29.

[Former Member]

Error message is:

"Windows GUI 640 Exception 0xC0000005 with ID=0x6264178F/0x004197B2"

Not sure what the ID means. We only have two users on 710 since they have Vista. This user is on XP.

MV

[former_member204746]

hmmm..

you must understand the difference between the REPLY and POST NEW THREAD buttons...