Internet Explorer cannot display the webpage (SAP Portal 7.01)

[rami_reddy4]

Hi Experts,

I have developed web dynpro java application to fetch the KM Resources. So some times I am getting Internet Explorer cannot display the webpage issue after 1 hour exeuction (because of KM resources having huge data).

I have tested in 2 ways.

Web Dynpro Java

I have tested the appliction from web dynpro java (right click the Appliction --> Deploy and New Archive Run)

Using Portal

Created Portal iView for web Dynpro Java applicaitona and tested the application.

Using above 2 ways I am getting Internet Explorer cannot display the webpage issue when it will take morethan 1 hour execution. Suppose it will take below 1 hour exection its working fine.

Any immediate response is very helpful and will be awarded with high points.

Thanks in advance

[Former Member · Accepted solution]

Hi,

Please refer to the steps mentioned in the help document.

http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/b0a5216a-349c-2a10-9baf-9d4797349f6a

Also please delete all contents from file icm_filter_rules.txt and restart the system

Path to this file- /sapmnt/<SID>/global/security/data/icm_filter_rules.txt

BR,

Prabhakar

[abk07 · Accepted solution]

Hi Prabhakar,

It might be the timeout issue. Please check icm timeout value.

Cheers!
Abhishek

[Former Member · Accepted solution]

Hi Abhishek,

You may right..need to check timeout...

BR,

Prabhakar

[abk07]

Hi Rami,

Please check icm timeout value. Also check the values for the following profile parameters -

1. icm/conn_timeout
2. icm/keep_alive_timeout

Cheers!
Abhishek

[rami_reddy4]

Hi Abhishek/Himanshu/Reagan/Prabhakar,

Thanks for providing the valuable information.

Regards,

Rami Reddy

[former_member183107]

Please follow the steps mentioned below to solve this problem.

1. Open DEFAULT file which is located in 'usr/sap/SAPSID/SYS/profile/' path
2. Add the following line at the end of all lines
3. icm/HTTP/mod_0 = PREFIX=/,FILE=$(DIR_GLOBAL)/security/data/icm_filter_rules.txt
4. Click Save
5. Open icm_filter_rules.txt file which is located in the path 'usr/sap/SAPSID/SYS/global/security/data/'
6. Comment all the lines available as shown in the following point
7. #if %{REMOTE_ADDR} !stricmp 127.0.0.1 [AND]
8. #if %{REMOTE_ADDR} !stricmp ::1
9. #RegIRedirectUrl ^/webdynpro/resources/sap.com/tc~lm~itsam~ui~mainframe~wd/(.)*$ /nwa/remote_access_error [QSA]
10. Save file
11. Restart the Java AS
12. Now try http://host:port/nwa
13. You should not get remote access error now.

I hope these steps are helpful.

Regards,

Himanshu

[Reagan]

I would check the Garbage Collection of the Java server nodes and check the memory utilization.

If the Garbage Collection is frequent then adjust the heap memory settings of the server node and restart the J2EE.

Regards

RB