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SAP Solution Manager Service Desk Managing Substitutes in SM_CRM

Former Member
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Hello experts!

SAP SM 7.1 has this functionality SAP Solution Manager Service Desk Managing Substitutes in SM_CRM.

http://scn.sap.com/docs/DOC-14694

Is there this functionality in web client SM_CRM.

Thaks for information.

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
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Hi Dmitry,

Already Manage substitutes is availabe in ITSM , also from SP10 substitutes is introduced in ChaRM.

As emntioed by Kamil plz refer http://scn.sap.com/community/it-management/alm/solution-manager/blog?start=0

Rg,

karthik

Answers (1)

Answers (1)

Former Member
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