Credit check (maximum percentage for open items exceeded

[former_member799677]

Hi Experts,

We have credit management fuctionality used for our client and we are carrying Dynamic check for SO but even after sufficient credit limit available for the customer, while creating sales order I am getting above error with warning message.

Inf : We hav also used Payment guarantee procedure, Plz help with priority.

Regards

Satya Nahak

[srinu_s1 · Accepted solution]

in OVA8,If you check "open items" field then system will see the % maintained again this field, then system will not wait whether still customer has enough credit limit is available or not .

Ex .Let us assume customer has credit limit of 100000/rs

open items % maintained as 10%,

Then if the customer invoice is overdue more than that % system block the document.

System block the document even though sufficient credit limit is available. in your case also the same thing would have happened please check. you need to release the document through vkm3/vkm1 so that you can proceed further.

thanks,

Srinu.

[former_member441022 · Accepted solution]

Very good example!

[former_member799677]

Thank You Srinu !!!

Yes it was behaving differently due to that open item check only, I have unchecked it and its working fine now...Thanks a lot.

Resolved

Regards

[Former Member]

Hi,

     Also the possible reason might be existing open sales orders with respect to customer.

     Check out the following threads:

     http://scn.sap.com/message/5885977

     https://scn.sap.com/thread/1297801

Regards,

Umesh