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Sender Adapter Email: Reading a Subfolder instead Inbox

xavisanse
Active Participant
0 Kudos

Hi,

we have to read another folder instead inbox. The Mail Server is IMAP4 and we are using XIPAYLOAD. I've read the documentation and no mentions about that.

Talking with fellas tells me that changing imap://xxxxxxx/Inbox   by imap://xxxxxxx/Subfolder was not working in other projects.

Someone has had the same issue?

Regards Xavi

Accepted Solutions (1)

Accepted Solutions (1)

xavisanse
Active Participant
0 Kudos

The problem was a mistake in the email server side.

It's works fine.

Thanks

Answers (2)

Answers (2)

iaki_vila
Active Contributor
0 Kudos

Hi Xavier,

Are you respecting the upercase and lowercase characters?. After the change have you try the stop and restart the channel or change it to inactive, active the change list and put it active and active the change list?

Regards.

xavisanse
Active Participant
0 Kudos

The process is getting all folders of the email

former_member184720
Active Contributor
0 Kudos

You can read the emails from personal folder too..

few checks..

are you able to read the emails from Inbox?

are the emails in subfolders are in unread status?