SOAP Sender (PLM- PI): Messages not reaching to PI

[Former Member]

Hi All,

I am working on PO 7.31, we have an interface PLM-BPM through PI.

We have provided a wsdl to PLM (already tested in SOAP UI and wsnavigator, working absolutely fine) but when PLM  tries to send data to PI, it is not reaching to PI although it shows successfully sent from PLM but it has not reached to PI.

We are clueless why this is happening.

Adapter: Soap .. Sender

Transport Protocol: HTTP

Message Protocol: SOAP 1.1

Please advice.

Thanks

Shivi

[Harish]

Hi shivanjali,

you can check the HTTP logs in NWA.

Regards,

Harish

[Former Member]

Hi Harish,

I can't see any entry in HTTP Logs.

Thanks

Shivi

[Harish]

Hi Shivi,

Please check at below place

http://<host>:<port>/nwa/logs

reference details -> http://help.sap.com/saphelp_nw73ehp1/helpdata/en/47/af4560fa711503e10000000a42189c/content.htm

Regards,

Harish

[prasanthi_chavala]

Hi Shivi,

Is your PLM and PI system are in same landscape?

Check if there is any web dispatcher /firewall is enabled. In this case, the endpoint url that you have provided to PLM team should be modified to the right secure port and dmz hostname.

Thanks,

Prasanthi

[Former Member]

Hi Prasanthi,

Yeah, both PLM and PI are in same landscape.

I am not sure, may there be a firewall issue if both are in same landscape?

Thanks

Shivi

[prasanthi_chavala]

Hi Shivi,

Did you check with your basis team if there is any?

Also will u pls tell how does PLM is confirming their call is successful? Are they getting 200 http code in their logs?

Thanks,

Prasanthi

[former_member184720]

You can make use of the TCP gateway to monitor the traffic.

http://scn.sap.com/people/stefan.grube/blog/2007/03/29/troubleshooting-soap-http-and-mail-adapter-sc...

May be you can re-validate if they are using the proper URL i.e. HTTP/HTTPS along with authentication details.

Also you can try calling the webservice with invalid credentials and see what kind of responce you are getting..

[Former Member]

Hi Hareesh,

Thanks for the reply.

I will check with TCP gateway.

The url I have provided from ICO, so I don't think it will be wrong.

I haven't got the meaning of individual credentials?

Thanks

Shivi

[former_member184720]

i said invalid

i mean try to call the PI webservice from PLM system with a user which doesn't exist. (-ve test case)