Email notification not triggered for custom partner function

[Former Member]

Hi All,

I have configured the EMail notification setup based on status change for ZMCR.

In my ZMCR, transaction , i have a custom partner fucntion line manager, who has to be notified with the email.

but it is not happenening, the EMail action itself is not getting triggered..

i have made the same setup for requester on status rejected..it is working fine...

Otherwise there is no problem in the user side, email id is maintained, BP is of type emplyee...

is it some setup that has to be done in the partner function side...

kindly guide.

Thanks,

Subhashini.

[Former Member · Accepted solution]

Hello Subhashini,

Coludu provdei action logs ?

BR,

K.

[Former Member · Accepted solution]

Hi Kamil,

The Email action itself is not coming up...

So I was unable to get any action logs..

It is failing before even that.

Thanks,

Subhashini

[Former Member · Accepted solution]

Hello,

Check if action is marked as 'inactive'.

Go  through this blog

http://scn.sap.com/people/riccardo.escher/blog/2009/08/21/pep-up-your-charm--part-1-howto-create-a-s...

BR,

K.

[Former Member · Accepted solution]

HI Kamil,

Thanks for the reply...

my problem is resolved now..

I didn't do anything extra..i have removed the start condition and re entered again..which worked out..and now I am getting the email.

Thanks,

Subhashini.

[Former Member · Accepted solution]

Hello Subhashini,

Nice to hear issue is resolved.

BR,

K.