on 11-11-2013 2:53 PM
Hi
We are into 7-EHP -2. When SC get fully approved, creator of the SC should get a notification for approved SC.
For a particular user, he is not getting confirmation emails when SC is approved. Where as other users getting when SC fully approved
Please help
Thanks
Ajit
Hi,
Check for user's email ID is maintained in SU01 and check in user's BP in BP tcode.
Validate the user ID and BP using HRALXSYNC.
Regards,
Arun.
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Hello,
You should check in the workflow log (SWI1) and also in SOST, to see if the email was actually sent.
If so, ask the user to check their Junk Mail folder.
You could also check SU01D to see if the user has an email address!
regards
Rick Bakker
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