Duet Enterprise 1.0 Error "Method call failed"

[Former Member]

Dear community,

we're experiencing an error lately that we can not get rid of. We're running Duet 1.0, Sharepoint 2010 and HP6 FOR SAP ERP 6.0.

All systems should be r configured but now when when we click on customers, products or try to run reports on Sharepoint we're always getting the same error:

Web service processing error; more details in the web service error log on provider side (UTC timestamp 20131111083959; Transaction ID D6AC4AE3B413F10485AD005056B301C4)

Correlation ID:06038791-48d7-4f8e-aee1-d4271e91a4ca

A closer look at the transaction SRTUTIL gives us the following error log as shown in a XML:

<?xml version="1.0" encoding="utf-8"?>

<ERROR_CONTEXT>

<ERROR_INFO>

    <EXCEPTION_INFO>

     <TYPE>CX_SY_DYN_CALL_ILLEGAL_METHOD</TYPE>

<ERROR_TEXT>Method call failed; the method IF_GENIL_APPLMODEL_PERSISTENCY~GET_WCF_RELS of the class /IWFND/CL_IFL_GEN_SRV_PROVIDER is not implemented</ERROR_TEXT>

     <CX_SY_NO_HANDLER>

         <CLASSNAME>CX_SY_DYN_CALL_ILLEGAL_METHOD</CLASSNAME>

       </CX_SY_NO_HANDLER>

   </EXCEPTION_INFO>

  </ERROR_INFO>

  <PROVIDER_INFO>

    <INTERFACE_NAME>IWXManageReports_In_V1</INTERFACE_NAME>

    <INTERFACE_NAMESPACE>http://xiTest.com/xi/IWCNT</INTERFACE_NAMESPACE>

    <PROVIDER_INTERFACE>/IWCNT/II_IWXMNG_REPORTS_IN_V1</PROVIDER_INTERFACE>

    <OPERATION_NAME>FindReportIWXByElements</OPERATION_NAME>

    <OPERATION_NAMESPACE>http://xiTest.com/xi/IWCNT</OPERATION_NAMESPACE>

    <PROCESSING_UNIT>Sector 4: Provider</PROCESSING_UNIT>

    <PROCESSING_MODE>Synchronous</PROCESSING_MODE>

   <PROCESSING_TYPE>Remote</PROCESSING_TYPE>

    <WORK_PROCESS_NUMBER>9</WORK_PROCESS_NUMBER>

    <WORK_PROCESS_PID>936</WORK_PROCESS_PID>

  </PROVIDER_INFO>

  <REQUEST_INFO>

    <PROTOCOL>HTTP/1.1</PROTOCOL>

      <REQUEST_URI>/sap/bc/srt/pm/iwcnt/iwxmanagereports_in_v1/001/local/duet_enterprise_saml/2/binding_t_https_a_wsse__-iwcnt_-iwxmanagereports_in_v1_duet_enterprise_saml_l</REQUEST_URI>

    <REMOTE_ADDRESS>10.33.90.10</REMOTE_ADDRESS>

  </REQUEST_INFO>

</ERROR_CONTEXT>

The /n/iwfnd/error_log transaction shows the following error:

  <ERROR_INFO>I:/iwfnd/cod:042</ERROR_INFO>

<AGENT>USR ROLS APPS</AGENT>

While the transaction /n/iwfnd/apps_log shows the following:

Processing consumer request '' on the GW server was finished with error

Message no. /IWFND/CM_LOGGING315

and

Consumer simple query-method failed and cleanup was executed

Message no. /IWFND/CM_LOGGING425

Sadly neither google nor the SAP market help section provides any helping  suggestions.

Thank you in advance

Dennis

[binson · Accepted solution]

Hello Dennis,

Kindly implement SAP Note: 1764405  in your Gateway system and check whether the issue is resolved.

Regards,

Binson

[Former Member · Accepted solution]

Hello Binson,

you answer was absolutely correct. Thank you very much!

Kind regards,

Dennis