Diagnostic Agent service is not getting start from services.msc

[yogesh-garg]

Hi,

I am planning to configure Diagnostic Agent in SOLMAN 7.1 SP4.

Now When I am planning to start Diagnostic Agent service from services.msc , its not getting start.

It's showing following error .

Regards

Yogesh Garg

[bxiv · Accepted solution]

This is a Windows policy issue not an SAP issue, verify the following:

Start > Control Panel > Admin tools > Local Security Policy > Local Policies > User Rights Assignment > Log on as a service Properties

My guess is that the ID kicking off the service is not in this list, and Windows is reporting the error as a logon problem; if you have rights to add the ID to the list that is ideal in the short term you can change the the user running the service as System to get it to startup.

[Sriram2009]

Hi Yogesh

Kindly refer the SAP Notes for "Error: 1069 The service did not start due to a logon failure"

  13141  - Error 1069:

82751  - Problems with SAP Services & SAP Service Manager

544533  - FAQs: The R/3 system no longer starts

Regards

Sriram

[Former Member]

Hi ,

Post the log.

Rg,

Karthik