on 10-30-2013 5:58 AM
Hi All,
The Credit account field VBAK-KNKLI is not getting updated when the payer is changed in the order. Therefore the credit check continues to happen against the old payer which was copied into credit account field.
How can we change the value in VBAK-KNKLI field?
Thanks,
Madhuri
Hi
Please check in FD32 whether your new payer is maintained in credit control area and also check what is maintained there in Credit Account Field. If you think every setting is fine then please take a look in SAP Note 532115 and 1367117
Implement SAP Not 532115 and I hope your issue will be resolved.
Thank$
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Can you please share your ova8 screen shot?
I assume your issue is when payer is changed in sales order system is not blocking for the paper even though credit limit exceeds if so
Please Check whether you have checked oldest open items field and payer field in ova8, if so system try to consider those particular payer.
So you mean to say your settings are correct and after implementing these notes you are still not able to get your desired results? If yes then please raise this query to SAP directly. This was because of a programming error which they rectified in these notes and if your issue is still not resolved then there can be two reasons. You have not implemented the note correctly or the issue is not addresses in those notes. SAP will check your system and they will let you know what to do.
Thank$
Dear Madhuri
plz check in customer master credit control area is assigned and what risk category is defined
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Please check whether the payer you are changing in sales order is assigned to credit account or not?
May be that is causing the issue.
Please revert with update.
thanks,
Srinu.
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