Bidders cannot display RFx

[Former Member]

Hi,

we are configuring the RFx process in SRM (SRM 7Ehp1, without SUS).

We defined number range for RFx and RFX Response and made the relevant settings for output. Then  we created contact person for suppliers via Web, maintained e-mail and assigned the role Bidder to the users.

Finally we created a RFx, added bidders and published the RFx.

Now I have some questions about what happens after the RFx is published (maybe related…):

• The e-mail notification is sent to the supplier e-mail address and not to the e-mail address of the associated contact person. Is that the correct behavior? How can we set the recipient of the invitation to be the contact person?
• When the contact person logs on, no RFx is shown in any of the query available, so it's not possible to create any response to the RFx.

Do you have any suggestion on this? Anything we could possibly check?

Thanks a lot and regards,

Ci

[Former Member]

Hi Ci,

The standard design is not sending email to contact person email address. You need to enhance it.

Ask supplier to click Refresh button to see the RFx.

Senthil

[laurent_burtaire]

Hello,

Ci Bi wrote:
(...)
The e-mail notification is sent to the supplier e-mail address and not to the e-mail address of the associated contact person. Is that the correct behavior? How can we set the recipient of the invitation to be the contact person?
(...)

This is not the standard design.

Check for OSS notes as this one:

115588 - E-mail is not sent to bidders

Ci Bi wrote:
(...) 
When the contact person logs on, no RFx is shown in any of the query available, so it's not possible to create any response to the RFx.
(...)

Debug feeder class of your POWL.

Regards.

Laurent.