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Reminders & Escalations

Former Member
0 Kudos

Hello,

Can any one suggest me which of the following WS Task to be selected for Reminders & Escalations to entity level controls (ELC)

thinking like GRPC_TEST is suitable, but I am not confident.

Can anyone suggest?

Regards,

Suman

Accepted Solutions (0)

Answers (1)

Answers (1)

former_member193066
Active Contributor
0 Kudos

That is scheduled as background job.

for escalation you need to have SLA defined.

Regards,

Prasant

Former Member
0 Kudos

Hi Prasant,

Reminders & Escalations are working fine for Assessments part, I am asking for Task Name which is suitable for ELC controls where I can set my SLAs etc..

Regards,

Sumanth

singhsmi
Advisor
Advisor
0 Kudos

Hi Sumanth,

First of all ELC is a type of controls and basically management level controls and you can either plan assessment on them or you can plan testing on them.

In planner there are 2 activities for IELC'S. If you want reminder for assessment of ielc you can use the common task for all other assessment and if you want reminder for testing of IELC then the common task for testing can be used.

Regards,

Smita.