stopped at phase 21 of 30 when installing ECC6 EHP6 on SUSE 11 SP2, Oracle 11g

[Former Member]

Hi Expert,

I got an error when installing the EHP6 on Linux, here is the error log:

INFO       2013-10-28 17:04:04.424 [iaxxclib.cpp:114]

           CChangeCWD::~CChangeCWD()

Working directory changed to /tmp/sapinst_instdir/ERPEhP6/AS-ABAP/ORA/CENTRAL.

INFO       2013-10-28 17:04:04.994

           CJSlibModule::writeInfo_impl()

File system node /usr/sap/ccms/SVR_00 exists already. Nothing to do.

INFO       2013-10-28 17:04:05.287 [syuxccuren.cpp:302]

           CSyCurrentProcessEnvironmentImpl::setEffectiveGroup(PSyGroupInt)

           lib=syslib module=syslib

Effective group id set to 1001.

ERROR      2013-10-28 17:04:05.380

           CJSlibModule::writeError_impl()

MUT-03010  Execution of the command "/bin/csh -c "source /home/svradm/.cshrc; env"" finished with status TST_ERROR.

ERROR      2013-10-28 17:04:05.381

           CJSlibModule::writeError_impl()

MUT-03010  Execution of the command "/bin/csh -c "source /home/svradm/.cshrc; env"" finished with status TST_ERROR.

INFO       2013-10-28 17:04:05.383 [syuxccuren.cpp:302]

           CSyCurrentProcessEnvironmentImpl::setEffectiveGroup(PSyGroupInt)

           lib=syslib module=syslib

Effective group id set to 1000.

ERROR      2013-10-28 17:04:05.438 [sixxcstepexecute.cpp:937]

FCO-00011  The step createInstanceDirectories with step key |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|createInstanceDirectories was executed with status ERROR ( Last error reported by the step: Execution of the command "/bin/csh -c "source /home/svradm/.cshrc; env"" finished with status TST_ERROR.).

INFO       2013-10-28 17:04:05.706 [syuxcpath.cpp:471]

           CSyPath::createFile() lib=syslib module=syslib

Creating file /tmp/sapinst_instdir/ERPEhP6/AS-ABAP/ORA/CENTRAL/__instana_tmp.xml.

WARNING    2013-10-28 17:04:07.139 [iaxxejshlp.cpp:150]

Could not get property IDs of the JavaScript object.

ERROR      2013-10-28 17:04:07.139 [iaxxejsctl.cpp:367]

FJS-00010  Could not get value for property .

I've changed the shell to csh but did not work, pls help!! thanks

[Reagan · Accepted solution]

Hello

Switch to C Shell and restart sapinst.

Regards

RB

[Former Member · Accepted solution]

Hi,

I changed the shell of the user root to /usr/csh, and restart the OS and then open a new terminal to start sapinst, the same error occurred, it really drive me to crazy.

[Reagan · Accepted solution]

You just try to set the SHELL to csh and restart sapinst.

Before you start sapinst check whether the SHELL is c shell

echo $SHELL

Regards

RB

[Former Member · Accepted solution]

thanks for your advice,but it failed again.

I check the C shell and it is:/bin/csh, also, I tried jump to <SID>adm by:

su <SID>adm

the ouput is also:

/bin/csh

[Former Member · Accepted solution]

Hi,

Can you please check if any one has logged in with SIDadm and if you can log them off as some times you get issues because of that.

Hope you have already checked these settings.

Check which shell <sid>adm is using by default. To do so, check entries in /etc/passwd file:

              <sid>adm:x:<XXX>:<XXX> :SAP System Administrator:/home/<sid>adm:/bin/csh

              The default shell should be C shell. To switch the default shell to C shell, proceed as follow:

              - Log as <sid>adm

              - Execute the following command: chsh -s /bin/csh

              - When asked, issue the <sid> adm password to confirm the action.

              - Logout.

and hope you would have already checked the note which is in the note that RB suggested.

1496410 - Red Hat Enterprise Linux 6.x: Installation and Upgrade

Thanks

Rishi Abrol

[former_member220071]

Hi ,

Please check sapinst_dev.log

Regards,

Abhijit

[Former Member]

Hi,

You can try the below steps for SIDADM .

1699127 - Installing SMD Agent fails during step updateProfiles

Below is the note for smdadm.

Thanks

Rishi Abrol

[Former Member]

HI,

I've tried, but not work. Thanks anyway.

[Reagan]

So switch to C Shell and restart the installation.

Check this SAP KBA

1891114  - SAPinst fails during execution of "/bin/csh -c" to switch environments with return code ...

Regards

RB

[Reagan]

If you have restarted the sapinst after changing to C Shell then provide the new error logs please

Regards

RB

[Former Member]

Hi Benjamin,

after change the C shell, the error message is the same:

ERROR      2013-10-28 17:04:05.380

           CJSlibModule::writeError_impl()

MUT-03010  Execution of the command "/bin/csh -c "source /home/svradm/.cshrc; env"" finished with status TST_ERROR.

ERROR      2013-10-28 17:04:05.381

           CJSlibModule::writeError_impl()

MUT-03010  Execution of the command "/bin/csh -c "source /home/svradm/.cshrc; env"" finished with status TST_ERROR.

INFO       2013-10-28 17:04:05.383 [syuxccuren.cpp:302]

           CSyCurrentProcessEnvironmentImpl::setEffectiveGroup(PSyGroupInt)

           lib=syslib module=syslib

Effective group id set to 1000.

ERROR      2013-10-28 17:04:05.438 [sixxcstepexecute.cpp:937]

FCO-00011  The step createInstanceDirectories with step key |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|createInstanceDirectories was executed with status ERROR ( Last error reported by the step: Execution of the command "/bin/csh -c "source /home/svradm/.cshrc; env"" finished with status TST_ERROR.).

[former_member206552]

Hi Liang,

As an suggestion rather use su - instead of just su (http://bioincloud.wordpress.com/2012/11/16/linux-difference-between-su-and-su/)

logon with su - sidadm and double check the enviroment as suggest

Best Regards

Marius