on 10-25-2013 2:10 PM
Hello All,
We are implementing SAP Service Manager 3.1 for a client and they have Panasonic Toughpad JT-B1 tablet with Android 4.0.4 version.
I download Agentry_6.0.22.4_Client-Android apk via e-mail, because I couldn't find on Google Store, unlike AppStore in iOS.
When I try to use as for a test on the device, while transmitting it just forced to close after a couple seconds. There was no error detail on device only 'unfortunately has stopped' alert. Anyone know what the problem is ? How can I run Agentry Android Client app with that device ?
Thanks in Advance.
Murat
The Agentry Android Clients don't go on the Google Store, Please look at the Market place and download the latest version of 6.0.34.2 to see if resolves your issue.
Stephen Streeter
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Agentry Server Version=6.0.22.0
BackEnd=Java Back End
Version=6.0.22.0 (JVM version 1.6.0_45, AJAPI version 5.0 build 6.0.22.0)
And I just download Android Client 6.0.34.0 , it does not work. (I couldn't find 6.0.34.2)
Should I change server version also ?
I found them on market place they all together with SAP CRM Service Manager 3.1, is problem only Android Client or what ?
Thanks Steve
Checking internal the Panasonic Toughpad JT-B1 is not a supported device. This means the device has not been tested by our QA group to make sure all functional is working as expected.
We do have other Android devices that have been tested that I do know scanning does work, sorry don't have the list at the time.
If you would like to get the device certified you can open a request with the component MOB-SYC-OTH
Stephen
Mohit,
Please create a Discussion marked as a Question. Not only so others may benefit from your solution once it is found, but also because you will have more folks looking to provide a solution when your issue has the greater visibility of a Discussion. Also suggest that you visit the Getting Started link at the top right of each SCN page for help with creating a good Discussion.
--Bill
User | Count |
---|---|
84 | |
25 | |
12 | |
9 | |
7 | |
6 | |
5 | |
5 | |
4 | |
4 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.