Buy back process

[Former Member]

Hello Expert,

Buy back process:

1. Sales ---  Del --- Invoice

2. Return --- Del -- Credit memo

I just need a suggestion, if we can create sales and return process in one sales order?

Mean:

Sales order

10 Mat A     TAN ---- Del  ---- Invoice

20 Mat B or A   REN -- Del --- Credit memo

Is this possible?

In this case we will have to create only one sales order for sales and return.

Pls suggest.

[former_member182378 · Accepted solution]

Vandana,

It is not possible to create normal sale (item category TAN) and returns (item category REN) is one sales order.

The sales document types for Normal sales (OR) and Returns (RE) have different sales document category (normal sales = C, returns = H). That is the reason for creating two different sales orders.

Please check this in VOV8.

So, items with normal sale have to be created in a sales order.

And the items with return sales have to be created in a returns order.

Side comment - If you see, the "direction of sale" is different -

normal sales goes from company > customer

returns from customer > company.

Thus both items can not be in one sales order.

[Former Member · Accepted solution]

Hi TW,

Even I had same understanding as yours but when I tested the process, its working fine.

So just thot of putting this query in the forum, if anybody has tried doing it or expert suggestions / comments.

[former_member184065 · Accepted solution]

Dear,

Can you share accounting entries of these process?

How we will get accounting entries for normal and return process if the process is like this way.

Are you creating two deliveries and two invoices based one sales order ?

Share more things about this .

Thanks,

Naren

[bsivasankarreddy_reddy · Accepted solution]

hi

vandana your testing right , system allow  REN normal order also , system checking only configuration settings when its satisfy system allow , you make all copy control settings system accept .

but it is not good

TW saying right  SAP design different process based on requirement , you can not  mix two process for one order , domestic sale , return is different things , you cannot mix this

regards

sankar

[Former Member · Accepted solution]

Yes Bojja, you are correct.

Even I am not very comfortable in proposing this method but as client doent want to create two sales order and i also feel in future in reporting or accounting they might face problem.

narendra @

1. Sales order 2. two deliveries will be created . 3. 1 invoice and another credit memo.

Thanks All.

[former_member182378 · Accepted solution]

Vandana,

Technically (configuration wise) probably this requirement might work!

Honestly we don't know what impact would be there. Also if there are issues in Production environment, then it might be big effort (and risk) to correct it, at that late stage.

Few functionalities related to SAP which you can discuss with your client -

1. How would delivery be created?

If one sales document type is there for both normal and returns, which delivery type shall be given in VOV8, in your sales document type?

That means - when from an order default is LF delivery type; then when user is create a returns delivery then user would have to do manual changes, to set the correct delivery type.

This is a risk and there are bound to be errors.

2. Can returns be created with reference to previous billing documents?

If yes, the is the reference Mandatory?

Copy control settings need to be set carefully.

Also, you can not use the functionality "Reference Mandatory" as the sales document type is common for normal sales and returns.

3. Return process is Order related or delivery related billing?

If both normal and returns are delivery related billing then probably it would be ok, in the sales order, header level, Tab Status.

4. Pricing procedure -

If you need different pricing in returns and normal sales (now or in the future), then it would become complex to handle that with one pricing procedure.

5. Outputs, Texts, Partners at header level -

For normal sales and returns these functionalities would be same, as you would have one sales document type.

Conclusion - Do not make it extermely complicated, just to reduce VA01 transaction for the end user.

Go in line with SAP standard design!

[Former Member · Accepted solution]

Thanks TW and everybody for your valuable inputs.