on 10-24-2013 11:06 PM
Gurus,
We are on BI4.0 and facing a problem with Webi/Crystal documents in Mobile category not showing up on iPad.
However Dashboard obecjts are showing up on iPad fine.
Please suggest what may be causing this.
Regards,
Gaurav
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HI Gaurav,
Check if the Webi reports are added in Mobile as well as MobileDesigned Category under CMC>Categories
If dashboards are viewable, the connections seems to be fine and working.
As Durga suggested, check rights as well
Atul B
Hi Atul,
Webi reports are showing up in mobile category but not showing up in iPad.
did you put the webi reports under both categories as mentioned?
also, you are logged in as administraor on ipad?
you checked that the same reports work fine in launchpad?
regards,
we have only one categort "Mobile", we are not using "Mobile Designed" category.
and yes, we are logging in as administrator and reports are working fine in launchpad.
Its ok, if you are not using the MobileDesigned category, however for testing, can you please try this and let us know
Create a category MobileDesigned
Put the same report under this category which is available under Mobile
Check the issue
We tried that as well, we created category Mobile Designed and moved the report to that category but still it did not work.
i hope you have created a category MobileDesigned and not Mobile Designed.
these has to be case sensitive and one word
As, the same categories have been mentioned under the mobi.properties file.
Create a new connection on the ipad device as well to check once as well.
yes, we have taken care of case sensitivity but not working.
Hi Gaurav,
list the BO server version that you use. Go to CMC> Settings to get the exact build number
the SAP BI Mobile Version on ipad
IPAD 2?
Was it ever working before?
if yes, do you have screenshots?
Can you run this URL and get the output
http://servername:port/MobileBIService/MessageHandlerServlet?message=GetVersion
The xml output should match the build number under CMC> settings
if that does not, redeploy the MobileBIService war file
Also, attach screenshots of your ipad with no documents seen, version details as mentioned above,
direct connection to server? no firewall or load balancer?
Create a new connection and check the issue again
I hope the User who may be the administrator or a part of administrator has access on Categories. Full control must be good
Hi Gourav,
Check with Admin account so that it can be sure no problem with rights.
Also Check link below ;it might be of help
http://scn.sap.com/thread/3210555
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