on 10-24-2013 5:52 PM
Hi ,
Can anybody please clarify me on how to schedule/order an SAP Go-Live Check by SAP for a Managed System (Solution) via SAP Solution Manager?
As per my understanding we need to raise an OSS message with SAP first to check whether a SAP Go Live Check is planned for the Installation type.
However, i would like to know if there is any automatic way to schedule this Go Live Check by SAP via Solution Manager.
Thanks in advance.
Best regards,
Amar.
The terminology is known as a CQC (Continuous Quality Checks), note # 1149742 may be of interest to you.
CQCs can be found in the workcenters as 'SAP Engagement and Service Delivery', you should have the ability to schedule some CQCs, however some appear to only be schedule by SAP.
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Hi Amar,
Information on automatic remote services can be found at the link below. Please note that certain SolMan version is needed in order to run it.
Alert-Based Service Delivery - SAP Documentation
If you have any questions please raise a message on the SV-BO-REQ.
Best regards,
Miguel
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Hi Amar,
Please check the below note for Go-live setup.
1593550 - How to setup a Go-Live Check Session?
Note 1149742 - SAP (CQC) Going Live Support
Rg,
Karthik
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Hello Amarendra,
As indicated correct by Billy Warring , the go-live check is a CQC/TQC and is not possible to scheduler automatically.
You have to planning yourself for scheduler it as next:
- You have to send the request 2 month before the go-live date.
- It's recommend ( mandatory in some cases direct customers/channel one's ) to allow the connection from SAP to your solution manager.
- name of the solution where system is assigned in solman.
- Allow remote connection to the system trough SNC
- When that is done, send a OSS message using SV-BO-REQ component with the request selecting the system affected and add the next information:
- Check contact information trough 560499 sap note.
You can get more information on the next links in marketplace.
https://websmp208.sap-ag.de/rpo -> Solution Details -> Sap Services -> More SAP Support Offerings -> Support Services
i hope that can be usefull for you,
best regards,
Luis
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