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message failing only in

former_member200339
Participant
0 Kudos

Dear All,

We are using an IDOC-Mail scenario where Orders IDOC is triggered from ECC and PI processes the message and generates a mail and send it to the recipient. The recipient mail list is maintained in the Configuration i.e. Interface Determination step.

There is no Graphical Mapping. The Operation Mapping calls a Java Mapping. The Java class determines recipient according to the conditions it obtained from the payload, generates the mail structure.

The mail consists of the following :

1. mail body - has one sentence (a contestant string)

2. mail subject - IDOC number

3. mail attachment - IDOC as XML

The interface is working successfully for all IDOCs but failing for those with special characters.

The strange part is that the interface is working successfully in DEV and QUA but only failing in Production. Thus there cannot be any mistake in the Java class but may be in the PI settings.

Any suggestions, please share.

Thanks and Regards,

Rana Brata De

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Rana Brata De,

Check whether the 'unicode' flag on the RFC destination in the system that sends the IDoc is set correctly.

Regards,

Koen

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi Rana, can you communication channel mail use BASE64 encoding?

Check on the RFC destination language use.

ABS

Harish
Active Contributor
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Hi Rana,

Can you provide the exact error msg.

Regards,

Harish