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SMP2.3 SP02 patch - SAP mobile server service not working


Two weeks before i have upgraded the server SUP2.2 to SMP2.3. It was working fine for few days. Last Friday i applied the patch SMP 2.3 SP02 to the SMP2.3 server. It is a single server upgrade and i followed the infocenter doc for the upgrade process.

Now the SAP mobile service is not starting up. Please refer the screen shot attached.

did someone faced & found solution for this issue?

Thanks & regards


Former Member
Former Member replied

Hi all,

This issue is fixed now.

I have got the below error in bootstrap log,

2013-10-21 17:13:14.814 ERROR   MMS          Thread-10 [com.sybase.djc.log.SystemExceptionLog] [] [] com.sybase.djc.SystemException was thrown by method com.sybase.djc.server.ServiceComponent.startService()\ncom.sybase.djc.SystemException: Bad value '345600000' for property 'loginCacheTimeout' of component, instance default, expected number in range [0 .. 604800]

To fix this



find the loginCacheTimeout in default property file, value should be 0 to 604800. In my case it was 345600000, so i have changed it to 604800 and restart all the services.

Now its working fine.

Thanks for all your effort.


Yokesvaran Kumarasamy

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