Credit block while creating a delivery even credit limit used as 16%

[Former Member]

Hi Team,

   while creating a delivery with reference to a contact billing plan we are getting a credit block issue even the credit limit used as 16%, for this we activated only static credit check in the OVA8.

we are not getting this error for the new sales documnets, We are facing this error while inserting a new line item in the existing sales contract.

For the documnets VBUK credit limit was updated as Blocked ,If we are having the enough credit limit for the credit account it should not update this block in the VBUK it should automatically change from B to A.

can i know how can we rectify, We are facing this issues for the billing plans orders.

Thanks and regards,

siva

[srinu_s1]

Please share the OVA8 screen shot.

May be Open items or oldest open items or Document value and Critical  fields might be checked.

If so even though Credit limit is available system may block the document.

Please let me know if you need any further help.

Srinu.

[Former Member]

Thanks for the quick response Srinivas

we activate only the static credit check .

we are not having any open items, oldest open items, critical fields, dynamic credit check those are all in deactivate.

Even we are getting the credit block issue.

[srinu_s1]

Have you checked the risk category is same in FD32 and in OVA8 are same or not ?

One more thing i did not understand the below statement can you bit elaborate it more.

we are not getting this error for the new sales documents,

Regards,

Srinu.

[Former Member]

when we create a new sales contract billing plans we are not getting the error bcz it was not updated credit block in the VBUK for the new orders.

but when we insert the new line item in the existing sales contact we are getting the below error.

Order blocked for delivery as a result of credit check

Message no. VL060

[srinu_s1]

Better if you can share the OVA8 screen shot and FD32 of the payer.

And also check if there was any User exit was maintained?

thanks,

Srinu.

[Former Member]

please find the OVA8 screen snap

[srinu_s1]

I can see there was routine 901 is assigned in No Credit check field in the above OVA8 screen shot.

Check that routine conditions which may cause the issue.

Pelase check and update.

Srinu.

[Former Member]

yes 901 routine is used to eliminate the credit check for two document types but we are getting credit block for all the documents for which wer used for the billing plans.

do we have the Credit status change in the sales order  from A to B with out using the VKM3 and SDVBUK00, Because while creating a delivery with the exuisting sales order is having the Static check as B due to that we are facing this issue

[srinu_s1]

Siva,

Did you check if there was any exit implemented for this?

thanks,

Srinu.

[mahendra_jani3]

Hi Siva,

In VKM3 Screen if you will check, system shows reason why that order is blocked.

What status is updated there can you share that details?

Regards,

MJ.