Fiori - Issue with approve timesheet on launch page

[Former Member]

Hi all,

I am getting the following error regarding the launchpage for approval of timesheets:

The following error in the gateway error log exists:

In the install guide the following step is defined:

1	In IMG, navigate to “Approve Working Times” and select “Define Field Selection for Individual Approval views”.
2	Specify the attributes in the corresponding fields for profile SLIN1.

When I navigate to this area, I am uncertain what entries I need to maintain for this to work? Can anyone point me in the right direction? I am uncertain if this is the cause of my issue.

[masa_139 · Accepted solution]

Hi Douglas,

Can you describe the issue from app point of view? Is your issue that Approve Timesheet app is not started?

What is the test result when you run the Approve Timesheet app directly?

Regards,

Masa

SAP Rapid Innovation Group - RIG

[Former Member · Accepted solution]

Hi Masa,

I get the same error when launching the application directly. What I have noticed is that we get the error after the implementation of the following (we took two systems to confirm this):

Basis and ABAP

SAP_BASIS	702	14	SAPKB70214	SAP Basis Component
SAP_ABA	702	14	SAPKA70214	Cross-Application Component

Netweaver Gateway 2.0

IW_GIL	100	2	SAPK-10002INIWGIL	Generic Interaction Layer
IW_HDB	100	2	SAPK-10002INIWHDB	SAP IW HDB 100
IW_PGW	100	4	SAPK-10004INIWPGW	Process Gateway
IW_SPI	100	2	SAPK-10002INIWSPI	Service Provider Infrastructure
GW_CORE	200	7	SAPK-20007INGWCORE	SAP GW CORE 200
IW_BEP	200	7	SAPK-20007INIWBEP	Backend Event Provider
IW_CBS	200	6	SAPK-20006INIWCBS	SAP IW CBS 200
IW_CNT	200	6	SAPK-20006INIWCNT	SAP IW CNT 200
IW_SCS	200	7	SAPK-20007INIWSCS	Screen Scraping
IW_FND	250	6	SAPK-25006INIWFND	SAP IW FND 250

UI 1.0 Add-on Pakcages

UI2_700	100	5	SAPK-10005INUI2700	SAP UI2 IMPL. FOR NW 7.00
UI2_701	100	5	SAPK-10005INUI2701	SAP UI2 IMPL. FOR NW 7.01
UI2_702	100	5	SAPK-10005INUI2702	SAP UI2 IMPL. FOR NW 7.02
UI2_FND	100	5	SAPK-10005INUI2FND	SAP UI2 FOUNDATION
UI2_SRVC	100	5	SAPK-10005INUI2SRVC	SAP UI INTEGRATION SERVICES
UISAPUI5	100	5	SAPK-10005INUISAPUI5	SAP UI5
UI_INFRA	100	5	SAPK-10005INUIINFRA	SAP UI INTEGRATION INFRASTRUCTURE

SAP Fiori  Add-on Pakcages

UIAPP002	100	2	SAPK-10002INUIAPP002	UIAPP002 100: Add-On Installation
UIHCM002	100	2	SAPK-10002INUIHCM002	UIHCM002 100: Add-On Installation
UIHCM003	100	2	SAPK-10002INUIHCM003	UIHCM003 100: Add-On Installation
UISRA002	100	1	SAPK-10001INUISRA002	HTML5 Time Recording
UISRA009	100	1	SAPK-10001INUISRA009	HTML5 Approve Travel Requests
UISRA010	100	1	SAPK-10001INUISRA010	HTML5 Staffing List
GBAPP002	600	2	SAPK-60002INGBAPP002	GBAPP002
GBHCM002	600	9	SAPK-60009INGBHCM002	HCM Employee Requests (Leave)
GBHCM003	600	7	SAPK-60007INGBHCM003	HCM Manager Approvals (Time, Training, L
SRA002	600	1	SAPK-60001INSRA002	Time Recording OData Integration Component
SRA009	600	1	SAPK-60001INSRA009	Approve Travel Requests OData Integration Component
SRA010	600	1	SAPK-60001INSRA010	Staffing List OData Integration Component

The following notes were then applied:

This was the last note applied ... 1899518

[masa_139 · Accepted solution]

Hi Douglas,

I'm still not clear what is your issue.

Do you get some error message on the appp? Does app run? Does app show some data?

Regards,

Masa

SAP Rapid Innovation Group - RIG

[Former Member · Accepted solution]

Hi Masa,

The issue is, the app is just processing with no result (except the backend defines the 500 Internal Server Error as posted previously):

[masa_139 · Accepted solution]

Hi Douglas,

You should learn generic trouble shooting steps.

1. Run the Approve Timesheet app directly. (Not from Launchpad)

2. On browser, Inspect element, Go to network tab, call the app again

3. Find the last called OData service  /sap/opu/odata/..

4. Check the /IWFND/ERROR_LOG, Error context, Call stuck

5. Set external break point and find the root cause

Regards,

Masa

SAP Rapid Innovation Group - RIG

[Former Member · Accepted solution]

Hi Masa,

You would have noticed that in the screen shots we have already posted the error. I have traced, debugged and determined that the error is as attached. Additionally, since the error is not manifesting on the backend other than with the malformed request in the log, the browser side reports the same details. This seems to be related to our basis team updating to the latest UI5 SP it seems.

We will open a message with the service market place to address this further.

Thanks for you help.

[Former Member · Accepted solution]

Hi Douglas,

I'm having the same problem that the approval apps just keeps processing with no result. Were you able to solve the problem. And if so, how?

regards,

Niels

[Former Member · Accepted solution]

Hi. The solution was to apply the applicable notes for your environment see above. The problem in terms of performance though was resolved once opened a message with SAP and the following was found:

The number of visible columns in transaction CAC2 are contributing to unnecessary iterations of update calls even when we are not using all fields. Typically only a few of these are required for update.

The issue is with the customizing of the data entry profileThe data entry profile - ESS - has visible property set to true for all fields. In a practical scenario, only the fields that are necessary for time recording should be enabled. All other fields should be kept as 'Hide'.

Once you adjust only the required fields to be visible the application is quick again.