Remove the accural amount from VBO2 without paying to customer

[former_member662097]

Hi Experts,

We have created Agrmt Cred.Memo Req.(BK3) by VA01. Now we are closing this order with given reason for rejection. Here order status is completed but in VBO2 accured the rebate in party's account.

Here we want to remove accrual amount from VBO2 without paying to customer. Please suggest, how can we do the same.

Thanks in advance.

Regards,

Shatrughan Singh

[mahendra_jani3]

Hi Shartughan,

When you will create Credit Memo for final Settlement system will generate 2 Line Items.

In Second Line Item, which is going to be posted to Customer's account. Change the Value manually to Zero.

And create Billing document.

Let us know if it is fulfilling your requirement based on Account update.

Regards,

MJ.

[eduardo_hinojosa]

Hi

Please, see the recommendations in Note 392683 - Status of a rebate agreement and check if it covers your requirement.

I hope this helps you

Regards

Eduardo