Issues with VEV 7.1 and 7.0 (with animation) - Flex

[Former Member]

Hello

We're seeing the following issue with VEV 7.1.0.516 (IE versions 8+), using the Deep View Flex library in our application:

1) We load a RH file containing a procedure with multiple steps

2) Play the animation, pause in the middle of a step or let a step complete

3) Load a few different RH files and at some point the application will hang. We see the following error message popup with the debug Flash player:

TypeError: Error #1009: Cannot access a property or method of a null object reference.

    at com.rh.deepView.controls.deepView::DeepView/set _799129222CurrentProcedure()

    at com.rh.deepView.controls.deepView::DeepView/set CurrentProcedure()

      at com.rh.deepView.controls.deepView::DeepView/js_StepEvent()

    at Function/http://adobe.com/AS3/2006/builtin::apply()

    at flash.external::ExternalInterface$/_callIn()

      at Function/<anonymous>()

Could you please let me know if there is some parameter that needs to be reset after playing an animation, before loading a new file?

We've also run some tests with VEV 7.0.1.178, with simple animations and procedures with multiple steps and we see issues in some cases. The test results are attached.

Thanks!

Arvind

[derrick_hurley]

Hi Avind,

The latest available patch for VEV 7.1 is MP4 (Maintenance Patch 4), Build 7.1.6.11. Please can you download the latest MP from Service Marketplace or if you do not have access post an email address here for me to contact you with a link.

Kind regards,

SAP VE Support