on 10-11-2013 1:45 PM
Hello,
Can we use the standard SLFN001 for ZMIV transaction type? It was working at first but now we are getting the rabax state error.
The problem of our custom profile is that it doesn't goes back to inprocess if you reply to customer action and proposed solution status.
Any suggestions?
regards,
Grace
HI Grace
Have you checked my reply here in your different thread
http://scn.sap.com/thread/3436241
you need to customize Min and Max Status no. column to achieve and problem will be solved
regards
Prakhar
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HI Algrace
Check this guide for complete setup of ITSM for VAR
https://websmp204.sap-ag.de/~sapidb/011000358700001075532012E.PDF
You can check the action profile assigned where is an action checking the status and setting it automatically etc.
I am not sure about RABAX dump ..kindly raise oss if the situation persists and SAP can check.
hope this helps
Regards
Prakhar
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